Jordan Nesseler
Lakewood,OH
Summary
Accomplished Licensed Master Social Worker (LMSW), excelling in Integrated Practice and Programming and Mental Health Therapy Modalities. Highly educated in Program Management and Design, and Social Work Methodology and Evaluation Practices. Demonstrated expertise in group facilitation, program monitoring, and grant writing. Proven leadership in creating collaborative environments, enhancing client engagement, and securing funding. Passionate about leveraging leadership skills to drive positive change and eager to advance in corporate social responsibility initiatives aligned with organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Program Management and Development Intern
Embark Inclusive Travel
Boston (Fully Remote), MA
09.2023 - 05.2024
- Developed comprehensive grant proposals by conducting extensive research on human behavior, targeting specific goals such as advancing social equity, enhancing educational outcomes for marginalized groups, and driving local community development and engagement.
- Analyzed emerging trends impacting at-risk populations and created logic models to project program outcomes, contributing to informed strategic planning.
- Conducted comprehensive program evaluations to develop data-driven program evaluation template.
- Led and supported a community service initiative as a volunteer staff leader for the Italy 2024 Embark program. Provided personalized support to adults with disabilities, employing adaptive strategies and fostering inclusivity. Demonstrated strong commitment to community engagement by meeting the unique needs of each participant.
Analytics&Data Research, Career Development Intern
Passages, Inc.
Cleveland, OH
01.2023 - 05.2024
- Led Cognitive Behavioral Therapy (CBT) discussion groups to enhance workforce readiness and personal development through the integration of mental health support and employment assistance.
- Conducted daily check-ins, case management, and resource discovery to ensure comprehensive client support and ethical care standards.
- Provided targeted information and resources to residents, including partnerships with local job training programs and career counseling services.
- Implemented CSR-focused strategies that boosted client attendance in therapy sessions by 92%, showcasing strong engagement and facilitation abilities through community outreach programs and collaborations with local organizations.
- Addressed systemic barriers to employment and mental health to promote community well-being and inclusivity through impactful therapeutic practices, highlighting dedication to social equity and community empowerment.
Registration Specialist- Program Coordination
Drughelp.care
Cleveland, OH
2022 - 2023
- Enhanced strategic development and optimization for improved access to essential resources and community health.
- Enhanced website functionality and user experience through creative feedback collection, optimizing platform to meet user needs effectively.
- Collaborated with stakeholders to gather insights and inform the development team, resulting in an inclusive and user-friendly website design and content.
- Implemented improvements in content and interface by collaborating with the project team.
- Contributed to a 36% increase in new registrations, expanding the website’s reach and impact.
- Participated in outreach activities, such as digital marketing efforts and collaborating with community groups, to elevate website visibility and effectiveness in providing support.
Certified Peer Support Specialist
The Woodrow Project
Cleveland, OH
2022 - 2023
- Conducted weekly substance abuse and mental health support groups to foster a sense of community and engagement aligned with CSR goals for promoting social well-being and advocating mental health.
- Conducted nightly check-ins and utilized weekly support calendars to prioritize residents' well-being, promoting a holistic approach to care guided by ethical responsibility.
- Managed regular drug screens, ensuring program compliance and upholding recovery standards and ethical practices.
- Developed and shared supportive resources to assist residents in addressing substance abuse and mental health issues, demonstrating a commitment to offering valuable aid and improving accessibility to essential resources.
- Created and maintained supportive environments that promote recovery and personal growth, fostering inclusive spaces for long-term community resilience.
- Implemented socially responsible programs with measurable positive impact on community outcomes, achieving an 83% one-year completion rate for residents and maintaining full retention.
Community Engagement Volunteer
The Jean Marie House
Cleveland, Ohio
2020 - 2023
- Conducted engaging 60-minute group sessions to explore recovery principles and support substance use disorder recovery.
- Transitioned leadership to former resident of The Woodrow Project and Jean Marie Alumna, participating in recovery progression and community empowerment.
- Continued leading group discussions upon resident and Director's requests, showcasing dedication to community support and flexibility in meeting individual recovery needs.
- Advocated for community engagement in recovery principles, fostering awareness and facilitating dialogue among participants.
Community Engagement Volunteer- Group Facilitator
The Edna House For Women
Cleveland, OH
2021 - Current
- Facilitate one-hour group therapy sessions focused on substance use disorder recovery, providing support and guidance to individuals seeking to overcome their challenges.
- Manage group interactions to ensure a safe, respectful, and collaborative environment, employing active listening and empathetic communication to support effective engagement.
- Collaborate with treatment center staff and other volunteers to integrate support strategies and align group activities with participants’ recovery goals.
- Maintain confidentiality and adhere to ethical guidelines in all interactions and documentation, ensuring compliance with program standards and fostering trust within the group.
Statewide Resource Coordinator
Americorps VISTA- American Red Cross
Portland, OR
2012 - 2013
- Developed innovative strategies for securing grants and identifying new financial resources, enhancing sustainability of Disaster Relief Funding for the American Red Cross in Oregon.
- Developed strong partnerships with key stakeholders to create a comprehensive funding acquisition blueprint, resulting in successful program initiation and increased organizational impact.
- Established and achieved fundraising success by securing over $105K in donor funding within the service year, collaborating with supervisor to significantly bolster the organization's disaster response capabilities and solidify its role as a leader in community resilience and recovery efforts.
- Developed and implemented strategic vision and effective strategies aligned with corporate social responsibility goals, resulting in positive social impact and long-term organizational sustainability.
Customer Service Representative- Elder Abuse
Bank of America
Portland, OR
2010 - 2012
- Served as a representative for the Elder Financial Abuse Department, advocating for elderly clients and vulnerable customers to protect their financial wellbeing.
- Acted as a critical intermediary between Bank of America branches, local law enforcement, and Ombudsman. Ensured efficient communication and collaboration to prevent financial exploitation.
- Demonstrated risk mitigation expertise through the implementation of proactive measures to identify and minimize potential financial risks for elderly clientele, showcasing a resolute dedication to ethical banking practices and corporate social responsibility.
- Participated in championed initiatives to raise awareness about financial abuse, foster a safer environment for vulnerable populations, and enhance the bank's reputation as a trusted community partner.
Education
Master of Science - Social Work Methodology
Columbia University in The City of New York
New York, NY01-2024
Bachelor of Arts - English
University of Central Florida
Orlando, FL01-2009
Skills
● Community Engagement & Outreach
● Non-Profit Partnerships
● Volunteer Program Management
● Grant Writing
● Crisis Intervention and Prevention Planning
● Cognitive Behavioral Therapy Techniques
● Human Behavior Research
● Strategic Planning & Execution
● Public Speaking
● Program Management
● Relationship Building
● Stakeholder Engagement
Accomplishments
- Sigma Cum Laude- 2024- Columbia University in the City of New York- GPA 4.0
- Sigma Alpha Pi- 2009- University of Central Florida- Society of Leadership and Success
- Sigma Tau Delta- 2009- University of Central Florida- International English Honor Society
Certification
- Licensed Master of Social Work (LMSW)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Management and Development Intern
Embark Inclusive Travel
09.2023 - 05.2024
Analytics&Data Research, Career Development Intern
Passages, Inc.
01.2023 - 05.2024
Registration Specialist- Program Coordination
Drughelp.care
2022 - 2023
Certified Peer Support Specialist
The Woodrow Project
2022 - 2023
Community Engagement Volunteer
The Jean Marie House
2020 - 2023
Community Engagement Volunteer- Group Facilitator
The Edna House For Women
2021 - Current
Statewide Resource Coordinator
Americorps VISTA- American Red Cross
2012 - 2013
Customer Service Representative- Elder Abuse
Bank of America
2010 - 2012
Master of Science - Social Work Methodology
Columbia University in The City of New York
Bachelor of Arts - English
University of Central Florida