Jordan Neufeld
Denver
Summary
Organized administrative professional with eight years of experience in medical and customer service settings. Expertise in client intake, records management, scheduling, and front-desk operations. Communicates effectively and manages high-volume workloads while ensuring accuracy. Pursuing an entry-level Legal Assistant or Legal Administrative role in a law office.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Evolution Veterinary Specialists
Lakewood
02.2024 - Current
- Coordinated scheduling and daily workflow to optimize office operations and enhance service delivery.
- Managed client intake, consent documentation, and discharge records, ensuring confidentiality and accuracy.
- Communicate clearly with clients regarding procedures and follow-up instructions.
- Prepared, updated, and organized digital and paper records for multiple professionals to streamline access.
Veterinary Assistant / Boarding Manager
PetVet Care Centers
Westminster
12.2022 - 11.2023
- Coordinated daily operations and scheduling to ensure smooth service delivery.
- Managed client communications, intake documentation, and billing support to enhance client experience.
- Maintained organized, accurate records across departments to facilitate efficient operations.
Veterinary Technician
Banfield Pet Hospital
Thornton
03.2021 - 01.2022
- Coordinated client check-in/check-out, intake forms, and record updates to streamline patient flow.
- Prepared documentation and maintained accurate electronic files.
- Facilitated administrative support and client communication to enhance client experience.
Veterinary Technician
Coal Ridge Animal Hospital
Frederick
05.2020 - 03.2021
- Assisted veterinarians during examinations and surgical procedures to ensure optimal patient care.
- Monitored patient vital signs, promptly reporting changes to veterinary team for timely intervention.
- Prepared and administered vaccinations and medications to pets.
- Coordinated scheduling, client files, and daily documentation for multi-provider office.
Kennel Technician / Receptionist
Caring Hands
Thornton
11.2017 - 08.2019
- Answered phones and scheduled appointments to ensure seamless front desk operations and maintained accurate client files.
- Verified documentation and entered data into practice management systems to support efficient record-keeping.
- Cleaned and sanitized kennels to ensure a healthy environment for animals.
- Monitored animal behavior and reported health concerns to veterinary staff.
- Assisted with feeding schedules and dietary needs of various breeds.
Office Support
Bullet Automotive
Thornton
01.2012 - 01.2014
- Prepared invoices and handled payments to ensure accurate financial transactions, maintained customer records for efficient data retrieval, and scheduled appointments to optimize office workflow.
- Exercised administrative skills to perform technical or specialized office support work.
- Provided back office support to ensure accurate data entry into the system.
- Oversaw complex office support, managing records database, and organizing contracts.
Education
Bachelor of Science - Legal Studies
American Public University
Charles Town, WV04-2027
Associate of Science - Paralegal Studies
Penn Foster
06-2026
Skills
- Client intake & front desk
- Confidential records
- Scheduling & calendars
- Document preparation
- Data entry
- File organization & retention
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Professional client communication
- Multi-line phones
- Attention to detail
Certification
Human Resources Fundamentals Certification, 2022, continuing coursework
Personal Information
Authorized To Work: U.S.
Languages
Spanish
Limited
Timeline
Veterinary Assistant
Evolution Veterinary Specialists
02.2024 - Current
Veterinary Assistant / Boarding Manager
PetVet Care Centers
12.2022 - 11.2023
Veterinary Technician
Banfield Pet Hospital
03.2021 - 01.2022
Veterinary Technician
Coal Ridge Animal Hospital
05.2020 - 03.2021
Kennel Technician / Receptionist
Caring Hands
11.2017 - 08.2019
Office Support
Bullet Automotive
01.2012 - 01.2014
Bachelor of Science - Legal Studies
American Public University
Associate of Science - Paralegal Studies
Penn Foster