Jordan Nicol
Charleston,SC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Maya
04.2022 - Current
- Greeting guests at table with friendly and upbeat attitude.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
PR Intern
The Borgan Project
07.2023 - 08.2023
- The Borgen Project is a nonprofit organization that advocated for world hunger and global poverty.
- Created infographics advocating and informing other about our cause for them to post on social media.
- Weekly zoom calls to dicuss progess with advisors.
- Worked effectively in fast-paced environments.
- Emailing local government officials to ask for their support.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Volunteer
The Bridge
04.2018 - 08.2022
- Going through and organizing donations that we have received
- Putting together boxes of food for people to bring back to their families
- Collecting clothes and other necessities for donations.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Hostess
Hometeam BBQ
08.2021 - 03.2022
- Greeting guests at the door with an upbeat energy
- Answering the phone in response to any questions and/or take out orders
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Help buss and clean tables for servers and to make sure service runs smoothly
Sales Associate
Lou Lou Boutiques
03.2021 - 03.2022
- Experienced with Lightspeed the point-of-sale software
- Ability to answer any questions that customers have about any products
- Selling merchandise by being personable with new and regular customers in order to reach the goal for the day
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Titled most improved employee in 2022
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Hostess
Portabellos
06.2018 - 08.2020
- Welcoming guests with a positive attitude
- Seating guests as promptly as possible while making sure the servers are aware of what tables are being sat
- Answered phone calls to take orders, give information and document reservations.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Cleaning off tables and resetting them to help flip tables quickly
PR Intern
Piqued PR
11.2019 - 01.2020
- Contributed to content creation for company social media.
- Interacted with customers by phone, email or in-person to provide information about new content that would be up on the website.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed social media strategy templates for Instagram
Education
Bachelor of Arts - Communications
Purdue University
West Lafayette, IN09.2025
Skills
- Attention to Detail
- Customer Service
- Organized
- Positive attitude
- Multitasking
- Working Independently
- Team Communication and Collaboration
- Exceptional customer service
- Microsoft Office
- Written Communication
- Public Relations Strategies
- Social Media Platforms
Timeline
PR Intern
The Borgan Project
07.2023 - 08.2023
Server/Bartender
Maya
04.2022 - Current
Hostess
Hometeam BBQ
08.2021 - 03.2022
Sales Associate
Lou Lou Boutiques
03.2021 - 03.2022
PR Intern
Piqued PR
11.2019 - 01.2020
Hostess
Portabellos
06.2018 - 08.2020
Volunteer
The Bridge
04.2018 - 08.2022
Bachelor of Arts - Communications
Purdue University
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