Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jordan Nowling

Denver,CO

Summary

Experienced account manager skilled in managing customer relationships and collaborating with various internal departments such as finance, merchandising, quality control, warehouse, and customer service. Dedicated to establishing and nurturing long-term client relationships and achieving mutual success. Proficient in overseeing the sales cycle process from pre-sale to post-sales support to ensure customer satisfaction and drive business profitability.

Overview

4
4
years of professional experience

Work History

National Sales Manager

Goldbug
Denver, CO
07.2024 - Current
  • Responsible for maintaining the Carter's & OshKosh base of business for both U.S. & Canada, with a focus on growth in new & existing categories and departments
  • Establishes productive, professional relationships with key personnel at Carter's
  • Has a complete understanding of Carter's internal structure, business practices & go to market strategies
  • Works cross-functionally with lead merchandiser and designer to collaborate with Carter's team on creating winning product assortments on a seasonal basis
  • Acts on internal and external data to retain current business while gaining share in both the brick and mortar and digital spaces
  • Works cross-functionally to deliver the annual sales plan and associated margin goals
  • Maintains current knowledge of market conditions and trends through own field research
  • Works internally with Director of Logistics to prepare commercial invoices and provide necessary customs documentation for Canada business

Manager of Sales Admin & Off-Price Accounts

Goldbug
Denver, CO
01.2023 - 07.2024
  • Developed simple to complex data reports used cross-functionally across the organization
  • Managed all off-price accounts including, Boscov's, Burlington Coat Factory, DD's, Ross and TJ Maxx
  • Managed all regional accounts including, AAFES, Babies R Us, buybuyBaby, Fred Meyer, Hobby Lobby, Kroger, Marines, Meijer, and Navy
  • Tracked, analyzed, and reported sales internally, highlighting any key points of interest to management
  • Conducted key ad-hoc analysis to help understand business trends
  • Worked closely with sales managers regarding order processing and shipping
  • Monitored inventory levels and reports on slow moving inventory
  • Responsible for new item setup within retailer platforms
  • Provided executive level reporting around internal revenue and margin
  • Worked in tandem with sales to assure timeliness of multiple ongoing tasks

Key Account Coordinator

Fjallraven
Aurora, CO
10.2022 - 01.2023
  • Promoted to role after working as a account services representative for less than a year
  • Managed the order book of several key accounts including, Dillard's, Moosejaw, Nordstrom, Nordstrom Canada, Scheels, Von Maur and Zappos
  • Monitored the order book for new orders and order changes; including manual updates
  • Tracked inbound deliveries and fill rates across each accounts order book to ensure on-time fulfillment
  • Built and used Excel reports to analyze the order book and plan necessary actions
  • Worked with operations and sales teams to determine acceptable shipping windows
  • Handled all item setup and maintenance within each accounts respective portals

Account Services Representative-Specialty

Fjallraven
Aurora, CO
11.2021 - 10.2022
  • Provided day-to-day support to assigned sales representative groups and accounts, across seven states and among three of the Fenix Outdoor brands (Fjallraven, Hanwag, Royal Robbins)
  • Ensured pre-booking deadlines are met and required pre-booking activities are completed
  • Delivered regular updates to sales and accounts on all open orders and production
  • Managed all open orders to ensure delivery dates are met and shipping destinations and other order details are confirmed, including all VAS requirements (labeling, shipping, commercial documents)
  • Communicated new sales programs, booking programs, at-once availability to assigned sales representative groups and accounts

Sales Assistant-Wholesale

PAIGE
Los Angeles, CA
11.2020 - 11.2021
  • Managed all day-to-day communication and order processing for over 40 wholesale accounts, including major and specialty
  • Checked in upcoming collections, and ensured that all styles were correctly tagged with accurate pricing, selling season and any change memo notifications from the merchandising team
  • Functioned as point-person for all departments regarding Los Angeles Showroom sample sets
  • Prepared for and attended major trade shows and markets, including, LA Market, Chicago Collective, Dallas Men’s Show, Dallas Apparel and Accessories Market, COTERIE New York and CALA Men’s Trend Show
  • Presented upcoming collections during market week, while also identifying any valuable feedback that can be used by the planning and sales team for future forecasting
  • Proactively prospected new potential account opportunities across the United States, to maintain and grow the PAIGE brand

Education

Bachelor of Science - Apparel Merchandising

Colorado State University
Fort Collins, CO
05.2020

Skills

  • Advanced familiarity with ERP systems
  • Passionate about exceeding corporate goals and driving business through excellent execution
  • Resourceful team player who excels at building trusting relationships with customers and colleagues
  • Innovative problem solver who can generate workable solutions
  • Strong analytical skills; well versed in Excel and retail math
  • Extensive knowledge of B2B platforms; including Joor and NuOrder

Websites

Timeline

National Sales Manager

Goldbug
07.2024 - Current

Manager of Sales Admin & Off-Price Accounts

Goldbug
01.2023 - 07.2024

Key Account Coordinator

Fjallraven
10.2022 - 01.2023

Account Services Representative-Specialty

Fjallraven
11.2021 - 10.2022

Sales Assistant-Wholesale

PAIGE
11.2020 - 11.2021

Bachelor of Science - Apparel Merchandising

Colorado State University

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