Jordan Osborne
Fredericksburg,TX
Summary
Proven Winemaker at Lost Draw Wines, adept in fermentation management and blending techniques, enhanced brand recognition through promotional collaborations. Demonstrated exceptional teamwork and problem-solving skills across roles, significantly reducing spoilage rates. Excelled in engaging customers and showcasing reliability and a results-driven approach.
Overview
12
12
years of professional experience
Work History
Winemaker
Lost Draw Wines
06.2018 - Current
- Collaborated with marketing team to create engaging promotional materials highlighting unique wines.
- Reduced spoilage rates by consistently monitoring storage conditions and making necessary adjustments.
- Participated in industry events, representing the winery at trade shows and tastings to expand brand recognition and market presence.
- Developed new wine profiles by experimenting with different grape varieties and fermentation methods.
Billing Assistant
Face 2 Face Medical
08.2017 - 07.2018
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
Sales Associate
Adidas
08.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific items.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cellar Hand
Hilmy Cellars
06.2016 - 06.2017
- Assisted with grape processing at harvest time, ensuring high-quality raw materials for wine production.
- Supported the winemaking team in achieving desired production schedules by assisting with equipment setup, breakdown, and thorough sanitation procedures.
- Contributed to a positive workplace culture by fostering strong relationships with team members and consistently demonstrating a strong work ethic.
Tasting Room Associate
4.0 Cellars
03.2013 - 06.2017
- Managed tasting room inventory.
- Managed inventory of wines and merchandise, ensuring adequate stock levels for daily operations and special events.
- Fostered lasting relationships with customers and wine club members by maintaining excellent communication and follow-up skills.
- Provided attentive service to guests and wine club members by anticipating needs and promptly addressing requests or concerns.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV2010
Skills
- Sensory evaluation
- Fermentation management
- Blending techniques
- Barrel aging
- Cellar operations
- Teamwork and Collaboration
- Problem-Solving
- Reliability
- Team Collaboration
Timeline
Winemaker
Lost Draw Wines
06.2018 - Current
Billing Assistant
Face 2 Face Medical
08.2017 - 07.2018
Sales Associate
Adidas
08.2017 - 07.2018
Cellar Hand
Hilmy Cellars
06.2016 - 06.2017
Tasting Room Associate
4.0 Cellars
03.2013 - 06.2017
High School Diploma -
Palo Verde High School
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