Jordan Pacheco
Elmont,NY
Summary
I am a detail-oriented and highly adaptable operations professional with experience supporting large-scale international sporting events and logistics. I have proven ability to coordinate teams, manage time-sensitive operations, and ensure seamless execution in fast-paced environments. Lastly, I am a strong communicator with a team-first mindset, seeking to contribute to global logistics and event transportation operations.
Overview
7
7
years of professional experience
Work History
Event Production Associate Lead
New York Road Runners (NYRR)
Manhattan, NY
10.2024 - Current
- Manage comprehensive logistics coordination for 15+ major events, including TCS NYC Marathon, to facilitate an exceptional experience for 100,000+ participants and 1 million+ spectators.
- Direct teams of 10–40+ staff and volunteers across operational zones to ensure efficient execution and effective communication.
- Facilitate setup and breakdown of equipment and supplies for over 10 events across multiple NYC locations, ensuring timely transportation and organization.
- Coordinate efforts with safety operations and city agencies to uphold regulatory standards, ensuring seamless execution and stakeholder alignment.
Bartender/Server
Mesita Restaurant
Garden City, NY
05.2019 - Current
- Craft and served innovative cocktails, enhancing customer satisfaction and dining experience.
- Manage inventory levels, ensuring availability of essential supplies while minimizing waste.
- Train new staff on drink preparation techniques and restaurant service standards, fostering team efficiency.
- Collaborate with kitchen staff to create seasonal drink menus, aligning offerings with culinary themes.
Sales Associate & Wellness Specialist
SweatHouz
Roslyn Heights, NY
10.2025 - 04.2026
- Directed management of daily operational workflows and logistics coordination for 150+ clients to enhance overall client satisfaction.
- Oversaw daily management of inventory systems for over 500 items. Coordinated logistics for supply deliveries supporting weekly events. Managed facility readiness for over 10 events each month.
- Delivered high-quality customer support to strengthen client relationships and retention rates.
- Enhanced customer satisfaction by leveraging comprehensive product knowledge to address inquiries and offer tailored solutions.
Event/Gameday Operations Intern
SUNY Cortland Athletics
Cortland, NY
01.2024 - 05.2024
- Managed comprehensive logistics for more than 30 NCAA events, focusing on efficient setup, crowd flow optimization, and cross-departmental coordination.
- Executed live event production and optimized operational timing for broadcasts and in-game execution through the use of industry-standard software.
- Facilitated coordination among facilities, media, and operations teams to enhance event logistics and minimize setup time.
Sport Management Club President
State University of New York Cortland
Cortland, NY
01.2024 - 05.2024
- Facilitated collaboration among 75+ faculty and partners to execute 8 events, 3 venue trips, and 25 club meetings, enhancing overall participation.
- Oversaw budget allocation and logistical coordination for esports 3v3 basketball and various programs, ensuring seamless execution for 50–200 attendees.
- Orchestrated over 10 educational tours to Madison Square Garden, Olympic venues, and Hall of Fame locations, featuring five guest speakers and interactive career workshops.
- Coordinated and led club meetings to cultivate a collaborative environment and boost member involvement.
Event Coordinator
International Ski and Snowboard Federation (FIS)
Lake Placid, NY
12.2023 - 02.2024
- Managed logistics for transportation schedules, lodging, and credentialing to ensure seamless operations for a 30-person volunteer team.
- Directed movement of personnel and operations across various venues to maintain seamless execution and operational efficiency.
- Managed logistics and coordination for events hosting 9,000+ spectators and engaging with high-level international stakeholders.
- Facilitated communication and coordination among broadcast teams and venue personnel to enhance event execution effectiveness.
Gameday Marketing Intern
Syracuse University Athletics
Syracuse, NY
01.2023 - 04.2023
- Designed and executed innovative sponsor activations and fan engagement initiatives, successfully engaging a diverse audience at events with 20,000+ participants.
- Executed logistics and distribution strategies for five or more large-scale running events, guaranteeing prompt setup and deployment of promotional materials.
- Orchestrated interdepartmental coordination to effectively execute integrated marketing strategies throughout event operations.
Education
Bachelor of Science - Sport Management
State University of New York At Cortland
Cortland, New York05-2024
Skills
- Logistics Coordination & Operations
- Transportation & Scheduling Support
- Team Leadership & Staff Coordination
- Time-Sensitive Problem-Solving
- Inventory & Resource Management
- Event & Venue Operations
- Microsoft Office (Excel, Word, PowerPoint)
- Customer service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate & Wellness Specialist
SweatHouz
10.2025 - 04.2026
Event Production Associate Lead
New York Road Runners (NYRR)
10.2024 - Current
Event/Gameday Operations Intern
SUNY Cortland Athletics
01.2024 - 05.2024
Sport Management Club President
State University of New York Cortland
01.2024 - 05.2024
Event Coordinator
International Ski and Snowboard Federation (FIS)
12.2023 - 02.2024
Gameday Marketing Intern
Syracuse University Athletics
01.2023 - 04.2023
Bartender/Server
Mesita Restaurant
05.2019 - Current
Bachelor of Science - Sport Management
State University of New York At Cortland