Motivating Senior Account Manager with 10 years of experience working with retail accounts. Skilled at handling over 250 accounts while supervising team and maintaining productivity in busy situations. Distinguished history of maximizing revenue and employee efficiency.
Overview
13
13
years of professional experience
Work History
Senior Account Manager
Vital Pharmaceuticals/Bang Energy
Atlanta , GA
10.2020 - 08.2022
Developed deep knowledge of customer businesses and relationship to company objectives.
Met or exceeded sales goals for accounts by bringing in over one hundred new accounts and upselling deals to existing clients.
Provided extensive support in sales, technical and business areas to key accounts.
Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Contributed to annual revenue goals by selling new services and developing new accounts.
Sales Account Manager
General Wholesale Beer
Atlanta , GA
05.2018 - 10.2020
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Anticipated clients' needs by staying in touch on regular basis.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Negotiated prices, terms of sale and service agreements.
Driver Sales Representative
United Distributors
Smyrna, GA
06.2015 - 10.2018
Boosted revenues by upselling and cross-selling products to new and established customers.
Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Immediately addressed problems with customers to promote speedy resolution.
Displayed products properly at customer sites and according to company specifications and policies.
Driver Sales Representative
Atlanta Beverage
Atlanta, GA
07.2009 - 04.2015
Immediately addressed problems with customers to promote speedy resolution.
Displayed products properly at customer sites and according to company specifications and policies.
Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Education
High School Diploma -
Haralson County High School
Tallapoosa, GA
05.2009
Skills
Customer Service
Strategic Account Planning
Competitive Benchmarking
Business Development
Account Management
Qualifying Leads
Teamwork and Collaboration
Time Management
Team Member Motivation
New Business Opportunities
Brand Visibility
Excellent Negotiation Skills
Account and Territory Management
Lead Generation
Persuasive Negotiations
Timeline
Senior Account Manager
Vital Pharmaceuticals/Bang Energy
10.2020 - 08.2022
Sales Account Manager
General Wholesale Beer
05.2018 - 10.2020
Driver Sales Representative
United Distributors
06.2015 - 10.2018
Driver Sales Representative
Atlanta Beverage
07.2009 - 04.2015
High School Diploma -
Haralson County High School
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