Hillary Mathis
Cartersville,GA
Summary
Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
13
13
years of professional experience
Work History
Senior Account Manager
Msi Benefits Group
Kennesaw, GA
04.2023 - Current
- Managed client relationships and ensured satisfaction through regular communication.
- Developed tailored employee benefits solutions to meet client needs and expectations.
- Coordinated open enrollment sessions and provided guidance to clients and employees.
Senior Account Manager
OneDigital
Atlanta, GA
02.2017 - 04.2023
- Managed client relationships and ensured satisfaction through regular communication.
- Developed tailored employee benefits solutions to meet client needs and expectations.
Benefits Consultant
OneDigital
Atlanta
02.2017 - 04.2023
- Analyzed employee benefits programs to recommend optimal solutions for clients.
- Educated clients on benefits options and compliance requirements effectively.
- Developed customized benefits strategies aligned with client goals and needs.
COBRA and FSA Administrator
The Benefit Planning Group
Marietta, GA
07.2014 - 02.2017
- Managed client communications and inquiries effectively.
- Coordinated benefit plan enrollments and changes for employees.
Benefits Concierge
The Benefit Planning Group
Marietta, GA
07.2013 - 02.2017
- Assisted clients with inquiries and service requests to enhance their experience.
Education
Cartersville High School
Cartersville, GASome College (No Degree) - Medicine
Oxford College of Emory University
Oxford, GASome College (No Degree) - Early Childhood Education
Georgia Highlands College
Cartersville, GASkills
- Employee benefits solutions
- Client relationship management
- Open enrollment coordination
- Benefits program analysis
- Customer service excellence
- Strategic planning
- Sales forecasting
- Project management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Customer relations
- Budgeting master
- Scheduling
- Operations
- Business development
- Excellent negotiation skills
- Leadership management trained
- Systems and software expertise
- Account growth
- Schedule management
- Vendor management
- Partnership development
- Database management
- Goals and performance
- Sales expertise
- Client services oversight
- Digital marketing
- Trend forecasting
- Account servicing skills
- Client rapport
- Customer service
- Sales meetings and orientations
- Documentation and reporting
- Coordinating paperwork
- Complaint management
- Goal setting
- Customer relationship management (CRM)
- Needs analysis
- Performance evaluations
- Forecasting
- Opportunities identification
- Internet savvy
Locations
- 2270 EUHARLEE RD, TAYLORSVILLE, GA, 30178, insured_property_homeowners_and_landlords
- 7 E Cherokee Ave, Cartersville, GA, 30120, agent_office
Resume Content
insurance_proposal_not_resume, The provided text is an Allstate insurance proposal (homeowners and landlords coverages) rather than a resume. No employment history, education, or work experience sections are present.
Dates - Proposal Date
11/06/25
Personal Information
Hillary Mathis, 2270 EUHARLEE RD, TAYLORSVILLE, GA, 30178, Deedra Young, Licensed Producer, 770-422-3205, deedrayoung@allstate.com, Rudy Surovick, 770-422-3205, rudysurovick1@allstate.com, 7 E Cherokee Ave, Cartersville, GA, 30120
Timeline
Senior Account Manager
Msi Benefits Group
04.2023 - Current
Senior Account Manager
OneDigital
02.2017 - 04.2023
Benefits Consultant
OneDigital
02.2017 - 04.2023
COBRA and FSA Administrator
The Benefit Planning Group
07.2014 - 02.2017
Benefits Concierge
The Benefit Planning Group
07.2013 - 02.2017
Cartersville High School
Some College (No Degree) - Medicine
Oxford College of Emory University
Some College (No Degree) - Early Childhood Education
Georgia Highlands College