Jordan Peltier
Jacksonville,FL
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
1
1
year of professional experience
Work History
Barista
Morrison Healthcare Food Services
Jacksonville, FL
11.2025 - Current
- Prepared and served a variety of coffee beverages according to customer preferences and standard recipes.
- Managed inventory levels of coffee beans, syrups, and other supplies to ensure availability and freshness.
- Collaborated with team members to optimize workflow during busy service hours, ensuring timely order fulfillment.
- Provided exceptional customer service by actively engaging with patrons and offering beverage recommendations.
- Promoted daily specials and seasonal offerings to enhance sales and customer experience.
- Responded to customer feedback and concerns promptly to ensure satisfaction and repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Starbucks
Jacksonville, FL
03.2025 - 10.2025
- Operated coffee brewing equipment, maintaining quality standards for taste and presentation.
- Handled cash transactions accurately, ensuring proper change and receipt issuance for customers.
- Adhered to health and safety regulations by maintaining cleanliness in food preparation areas and equipment.
- Trained new baristas on beverage preparation techniques, equipment usage, and customer service protocols.
- Monitored and recorded inventory usage to assist in efficient stock management and ordering.
- Assisted in creating and maintaining attractive product displays to enhance visual appeal and drive sales.
- Ensured timely restocking of supplies during shifts to maintain operational efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
High School Diploma -
Stanton College Preparatory
Jacksonville, FL02.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Hospitality service expertise
- Professional demeanor
- Up-selling
- Product upselling
- Conflict mediation
- Sales expertise
Timeline
Barista
Morrison Healthcare Food Services
11.2025 - Current
Barista
Starbucks
03.2025 - 10.2025
High School Diploma -
Stanton College Preparatory