Jordan Phillips

I provide primary customer support to internal and external customers. While maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. I also help recommend events in our facility to customers, thoroughly explaining details. I clarify customer issues and determine the cause of problems to resolve service complaints.

This job required attention to detail as well as diligence. I was in charge of grabbing customers book orders as well as making sure all books were in stock.

During my time at this franchise I was in charge of preparing smoothies to the best of my abilities as well as making sure that they were handed out in a timely manner. I would also prepare the fruit and made sure they were properly dated. During my last 3 months I was promoted to being a shift supervisor.

During my times at All Air Xtreme I would check customers in and make sure they were equipped with the proper equipment so they could have a wonderful experience. I was also in charge of supervising the jumpers to make sure they were safe.

During my time at Mcdonalds I was in charge of the front counter. I would make sure the customer was satisfied with their food as well as be sure to get it out to them in a timely manner.