Jordan Phillips
Elmira
Summary
Dynamic and dedicated professional with strong customer service and teamwork skills honed at Tractor Supply Company. Proven ability to exceed performance goals through attention to detail and effective problem-solving. Recognized for developing cooperative relationships and enhancing team success while maintaining high standards of cleanliness and product knowledge.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Team Member
Tractor Supply Company
01.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Peer Tutor
Elmira College
08.2023 - 12.2024
- Helped fellow students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Promoted development of good study habits and learning skills.
- Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
Restaurant Team Member
Bucks Pizzaria
05.2021 - 12.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Education
Bachelor of Science - Mathematics Education
Elmira College
Elmira, NY05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Flexible schedule
- Leadership qualities
- Product knowledge
Languages
French
Limited Working
American Sign Language
Limited Working
Timeline
Team Member
Tractor Supply Company
01.2024 - Current
Peer Tutor
Elmira College
08.2023 - 12.2024
Restaurant Team Member
Bucks Pizzaria
05.2021 - 12.2023
Bachelor of Science - Mathematics Education
Elmira College
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