Jordan Pike
Phoenix,AZ
Summary
Dynamic professional with a proven track record at Target, excelling in logistics planning and fostering team collaboration. Achieved consistent performance improvements by mastering workload prioritization and enhancing customer satisfaction. Skilled in shipping coordination and adept at quickly adapting to changing environments, demonstrating a commitment to quality and efficiency.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
04.2022 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Stocked designated items on shelves, end caps and displays.
Sales Associate
Lowe's Home Improvement
02.2018 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
GED -
West Carteret High School
Morehead City, NC01-2015
Skills
- Logistics planning
- Shipping coordination
- Time management
- Customer service
- Quality control
- Forklift operation
- Inventory management
- Team collaboration
- Workload prioritization
- Troubleshooting techniques
- Teamwork and collaboration
- Quick learner
Timeline
Fulfillment Expert
Target
04.2022 - Current
Sales Associate
Lowe's Home Improvement
02.2018 - 03.2022
GED -
West Carteret High School