Jordan Polanco
Thornton
Summary
Reliable individual with strong teamwork and communication strengths. Demonstrates initiative and eagerness to learn, contributing positively to team dynamics and workplace success.
Motivated Barber familiar with properly maintaining equipment and supplies. Desiring to further develop acquired skills while working for expanding company.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. motivated to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Dynamic individual with hands-on experience in Barbering & guest attendant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Barber
California's Beauty & Barber Shop
1557 W 84th Ave Federal Heights, Co 80260
10.2023 - Current
- Regularly organized and cleaned workstations and tools, enhancing overall workplace functionality and safety standards.
- Executed effective hair cutting techniques using clippers and shears to achieve desired hairstyles for clients.
- Cultivated reputation for excellent Haircut services and delivered top-quality results to clients.
- Maintained regular client list of 21 a week and successfully handled walk-in customers.
- Consulted with customers to understand hair cut, color and styling desires.
- Elevated shop reputation with consistent delivery of high-quality haircuts and grooming services.
- Adapted quickly to new hair care trends, keeping shop's services relevant and in demand.
- Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
- Distributed business cards outside of salon to generate new business.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
Guest Attendant
Water World
Denver, CO
06.2022 - 08.2022
- Provided excellent customer service to enhance guest experiences and ensure satisfaction satisfying 1-3 families at waterworld
- Maintained cleanliness and organization of assigned areas, promoting a safe environment.
- Monitored facility operations, addressing issues swiftly to minimize disruptions for guests.
- Collaborated with team members to streamline processes and improve operational efficiency.
- Trained new staff on customer service protocols and safety procedures for consistent service delivery.
- Implemented feedback mechanisms to gather guest insights and enhance service offerings.
- Developed training materials to improve onboarding processes for incoming team members.
- Provided support during emergencies or crisis situations, maintaining a calm demeanor and contributing to swift resolution of issues affecting guest safety or wellbeing.
- Participated in regular training sessions, staying up-to-date on industry trends and best practices for guest services.
- Resolved guest complaints in a timely manner, leading to increased guest satisfaction and repeat business.
- Result Participated in weekly meetings with management team members to discuss improvements needed within the guest services department.
- Facilitated smooth communication between guests and staff, ensuring efficient service provision throughout their stay.
- Maintained inventory of supplies for guest amenities, ensuring a well-stocked supply was always available for immediate use.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
High School Diploma -
Global Leadership Academy
Denver, CO05-2026
Skills
- Quick learner
- Team collaboration
- Customer safety
- Cleaning and sanitation
- Highly motivated self-starter
- Business management
- Equipment maintenance
- Networking expertise
- Safety procedures
- Active listening
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Reliability
- Attention to detail
- Decision-making
- Time management
Accomplishments
- Doubled client base over a year period through innovative marketing efforts.
- Double my revenue compared to working at water world per week.
- Collaborated with team of 6 in the development of hair industry.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barber
California's Beauty & Barber Shop
10.2023 - Current
Guest Attendant
Water World
06.2022 - 08.2022
High School Diploma -
Global Leadership Academy