Jordan Potter
University Place,WA
Summary
Relationship-driven professional with experience in business development, community outreach, customer service, and operations. Skilled at building strategic partnerships, developing referral networks, engaging with community organizations, and fostering positive client relationships. Recognized for professionalism, reliability, strong communication skills, and a proven ability to represent organizations effectively in the community.
Overview
22
22
years of professional experience
Work History
Marketing Associate
Whalley Law
Tacoma, WA
01.2025 - Current
- Support business development initiatives for family law, employment law, and personal injury practice areas.
- Develop and maintain relationships with local businesses, medical providers, and professional referral sources.
- Represent the firm at networking events, community functions, and business outreach opportunities.
- Coordinate and participate in community events to increase visibility and strengthen brand recognition.
- Manage and support social media engagement across multiple platforms.
- Utilize Clio case management software to assist with client intake and operational processes.
- Collaborate with attorneys and staff to support client acquisition and retention efforts.
- Contribute to the continued growth of the firm's client base through relationship-building and community engagement.
- Conducted competitive analysis to identify opportunities for differentiation in service offerings.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Planned and executed events and marketing programs to increase qualified leads.
Package Delivery Driver
UPS
Fife, WA
09.2004 - 12.2024
- Maintained an outstanding safety record throughout years of commercial vehicle operation.
- Delivered and picked up hundreds of packages daily while consistently exceeding customer service expectations.
- Performed pre-trip and post-trip vehicle inspections to ensure compliance with DOT regulations and company safety standards.
- Managed demanding delivery schedules while maintaining accuracy and efficiency in diverse weather and traffic conditions.
- Built strong customer relationships through dependable service and professional communication.
- Utilized handheld technology to document deliveries, pickups, signatures, and package tracking information.
- Demonstrated exceptional accountability, reliability, and attention to detail while handling time-sensitive and high-value shipments.
- Adapted quickly to changing priorities and operational demands in a fast-paced environment.
Education
High School Diploma -
Rogers High School
Puyallup, WA06.2004
Skills
- Business Development
- Community Outreach
- Client Relations
- Referral Partner Development
- Event Planning & Coordination
- Social Media Engagement
- Customer Service
- Relationship Building
- Team Collaboration
- Time Management
- Route Optimization
- Safety Compliance
- Problem Solving
- Professional Communication
Timeline
Marketing Associate
Whalley Law
01.2025 - Current
Package Delivery Driver
UPS
09.2004 - 12.2024
High School Diploma -
Rogers High School
Head of Driver Sales Committee
Leader of the committee which identified and developed new business opportunities by cultivating relationships with local businesses and promoting UPS shipping solutions which contributed to territory growth.