Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Generic

Jordan Poulin

Northridge,CA

Summary

Positive and compassionate individual with a strong background in human anatomy and physiology. Demonstrates practical skills in patient care and personal wellness, utilizing knowledge of rehabilitation principles to perform accurate assessments and develop tailored training programs for individuals. Driven by a passion for health and wellness, dedicated to helping others achieve their optimal well-being.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Gold's Gym Socal
Northridge, CA
04.2025 - Current
  • Warmly welcomed members and guests, creating a positive first impression.
  • Managed front desk operations, including check-ins, membership inquiries, and class sign-ups.
  • Provided knowledgeable support on gym amenities, promotions, and programs.
  • Promoted a clean, organized, and professional environment.
  • Resolved member concerns with empathy and efficiency, ensuring satisfaction.
  • Collaborated with team members to deliver exceptional service, and support a high-energy fitness culture.

Physical Therapy Aide

California Rehabilitation and Sports Therapy
12.2024 - Current
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.

NASM Certified Personal Trainer

Self-employed
08.2024 - Current
  • Conducted initial consultations, assessing their goals and providing recommendations for suitable training programs.
  • Tracked client progress with regular assessments, adjusting programs as needed to ensure continued improvement over time.
  • Enhanced client motivation through consistent encouragement and support.
  • Identified clients' specific needs, developing customized exercise programs for optimal results.
  • Demonstrated proper exercise form, ensuring clients performed movements safely while minimizing injury risk.

Barista

Starbucks Coffee Company
02.2022 - 09.2022
  • Greeted customers with a smile!
  • Observed proper food handling procedures and upheld company policies and procedures
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Prepared and served a variety of coffee drinks, teas, and other beverages
  • Trained new baristas on proper coffee preparation techniques
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Utilized POS system to receive and process payments

Education

Associate in Arts (A.A.) - Kinesiology

Moorpark College
Moorpark, CA
12-2024

Skills

  • Patient care across lifespan
  • Guided exercise facilitation
  • Appointment scheduling
  • Attention to detail
  • CPR and AED proficiency
  • Raintree systems familiarity
  • Client relations and patient communication
  • Front desk support
  • HIPAA compliance
  • Strength training

Certification

  • National Academy of Sports Medicine Certified Personal Trainer (NASM-CPT)
  • CPR / AED Certification (American Safety Training Institute)

Hobbies and Interests

  • Enjoy participating in strength training for overall physical and mental well-being.
  • Passionate about balancing physical health with mental and emotional wellness.
  • Background in competitive dance and swimming.
  • Academic interest in Biology and Natural Sciences.

Languages

English
Native/ Bilingual
Spanish
Elementary

Timeline

Customer Service Representative

Gold's Gym Socal
04.2025 - Current

Physical Therapy Aide

California Rehabilitation and Sports Therapy
12.2024 - Current

NASM Certified Personal Trainer

Self-employed
08.2024 - Current

Barista

Starbucks Coffee Company
02.2022 - 09.2022

Associate in Arts (A.A.) - Kinesiology

Moorpark College

Similar Profiles

CREATE PROFILE