Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Generic

Jordan Pugh

Huntsville,AL

Summary

Professional leader with extensive experience in managing and directing team operations. Strong focus on team collaboration and adaptability to changing needs, ensuring optimal performance and results. Skilled in strategic planning, problem-solving, and maintaining high standards in safety and efficiency. Known for reliability and ability to inspire and guide teams to achieve set goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Chief

Servpro Of Madison County
10.2023 - Current
  • Water and fire damage cleanup, mold remediation, and general restoration work
  • Responsibilities may also involve operating equipment, communicating with customers and insurance adjusters, and ensuring compliance with safety protocols.
  • Physical labor, attention to detail, and the ability to work in various environments such as crawlspaces, commercial and residential buildings, and extreme varying temperatures
  • Document pictures, notes, and findings on Drybook application as well as sketch damaged properties on Xactimate
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.

Fire/Water Mitigation Tech

Servpro Of Madison County
04.2023 - 10.2023
  • Water and fire damage cleanup, mold remediation, and general restoration work
  • Responsibilities may also involve operating equipment, communicating with customers and insurance adjusters, and ensuring compliance with safety protocols.
  • Physical labor, attention to detail, and the ability to work in various environments such as crawlspaces, commercial and residential buildings, and extreme varying temperatures

Tech Support

Silver Sales
01.2021 - 03.2023
  • Provided entry level support to various machines such as computers, printers, and phones
  • Diagnosed issues with devices and worked to repair them as well as trying to prevent them
  • Input data into spread sheets to keep everything noted and organized with dates, issue, and solutions to any technological problem

Customer Service Clerk

Publix
07.2019 - 11.2020
  • Provided top tier customer service to help customers find and fulfill all their needs in store or on the phone as well as running the cash register in the checkout line to swiftly get customers on their way

Education

AAS - Computer Information Systems

Calhoun Community College
12-2026

High School Diploma - undefined

Shelby County High School
05.2019

Skills

  • Typing and communication skills
  • Customer service, troubleshooting and problem solving
  • MS Excel, MS Word, MS PowerPoint
  • Building computers
  • Tier 1 Software and hardware repair
  • Phone etiquette
  • Mechanical troubleshooting
  • Performance improvements

Certification

CompTIA A+ | Expected to be completed Spring 2026

Hobbies and Interests

Working out, DIY projects, Researching PC parts and staying up to date on new releases and news, Video Games, Tinkering with older electronics

Languages

English
Native or Bilingual

Timeline

Crew Chief

Servpro Of Madison County
10.2023 - Current

Fire/Water Mitigation Tech

Servpro Of Madison County
04.2023 - 10.2023

Tech Support

Silver Sales
01.2021 - 03.2023

Customer Service Clerk

Publix
07.2019 - 11.2020

High School Diploma - undefined

Shelby County High School

AAS - Computer Information Systems

Calhoun Community College

Similar Profiles

CREATE PROFILE