Jordan Pulford
Louisville,KY
Summary
Driven leader with a proven track record at Air Hydro Power. Understand the importance of fostering teamwork, customer satisfaction, enhancing team performance and streamlining inbound processes for efficiency. Excelled in quality customer service at The Eagle, boosting sales through strategic upselling. Skilled in communication and problem-solving, adept at fostering teamwork and maintaining meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Inbound Receiving Team Leader
Air Hydro Power
04.2021 - Current
- Conduct performance evaluations for team members regularly, offering constructive feedback to promote career growth opportunities.
- Collaborate with management to provide training on improved processes.
- Maintain a safe working environment by enforcing safety protocols and conducting regular inspections of the warehouse.
- Continually working to improve the inbound shipment processing procedures with thorough planning, organization, and prioritization skills.
- Inspect incoming products for adherence to labeling laws and company quality standards.
Host-Server
The Eagle
04.2019 - 04.2021
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Upsold high-profit items to enhance sales numbers.
- Arranged and prepared the dining areas for customers to offer a memorable experience and foster repeat business.
- Cultivated warm relationships with regular patrons.
- Maintained secure-accurate billing and cash management practices.
Education
No Degree - Communications
University of Louisville
Louisville, KY12.2025
Associate of Arts - Communications
Jefferson Community And Technical College
Louisville, KY08.2023
No Degree - Liberal Arts And General Studies
Brescia University
Owensboro, KYSkills
- Leadership
- Teamwork
- Communication
- Problem Solving
- Customer Service
- Time Management
- Attention to Detail
- Dependability
Timeline
Inbound Receiving Team Leader
Air Hydro Power
04.2021 - Current
Host-Server
The Eagle
04.2019 - 04.2021
No Degree - Communications
University of Louisville
Associate of Arts - Communications
Jefferson Community And Technical College
No Degree - Liberal Arts And General Studies
Brescia University
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