Jordan Pumphrey
Bakersfield,CA
Summary
Hard-working General Studies major that just graduated from Union College, with 3 years of work experience. Aiming to leverage a proven knowledge of customer communications, customer service, and customer satisfaction skills to successfully fill any position or role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Pizza Maker
Mountain Mikes Pizza
08.2016 - 05.2018
- Clean food preparation equipment, work areas, and counters or tables
- Take orders from customers and cook foods requiring short preparation times, according to customer requirements
- Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers
- Plan work on orders so that items served together are finished at the same time
- Complete orders from steam tables, placing food on plates and serving customers at tables or counters
- Perform general cleaning activities in kitchen and dining areas.
Team Manager
CSUB Men's Basketball
09.2016 - 05.2018
- Organized players' equipment and training equipment prior to games and practices.
- Documented scores and stats of games and distributed results to appropriate people.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Maintenance
Cerro Coso Community College
08.2019 - 04.2020
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Field Energy Specialist
Modern Pro Solutions
10.2022 - 11.2022
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
Field Energy Specialist
Stockdale Solar
11.2022 - 12.2022
- Addressed each customers' needs and wants to recommend suitable product options.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Researched potential clients and markets to prepare for appointments.
- Used [Software] to maintain company database with essential account and sales information.
Warehouse Picker
Amazon
03.2023 - 06.2023
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Warehouse Order Picker
Take A Break Vending
09.2023 - Current
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
Cal State University Bakersfield
Bakersfield, CAFort Hays State University
Hays, KSBachelor of Science - General Studies
Union College
Barbourville, KY05.2022
Associate of Arts - Liberal Arts: Art And Humanities
Cerro Coso Community College
Ridgecrest, CA05.2020
High School Diploma -
Stockdale High School
Bakersfield, CA06.2016
Skills
- Custodial duties
- Maintenance duties
- Set up, arrange, or remove decorations, tables, chairs, ladders, etc
- Customer Transactions
- Cash Register Operation
- Customer Relations
- Customer Assistance
- Able to develop and sustain customer relationships
- Actively seeks information to understand clients circumstances, problems, expectations, and needs
- Establishes and builds rapport and cooperative relationships with the colleagues
- Resolves problems using good judgment
Accomplishments
- Team manager during CSUB Roadrunners 2016-2017 Men's Basketball Regular Season WAC Champions
- 2021 Champion of Character for NAIA The Show tournament in Kingsport, Tennessee
- 2021-2022 AAC Regular Season Champions
- 2021-2022 AAC Tournament Champions
Timeline
Warehouse Order Picker
Take A Break Vending
09.2023 - Current
Warehouse Picker
Amazon
03.2023 - 06.2023
Field Energy Specialist
Stockdale Solar
11.2022 - 12.2022
Field Energy Specialist
Modern Pro Solutions
10.2022 - 11.2022
Maintenance
Cerro Coso Community College
08.2019 - 04.2020
Team Manager
CSUB Men's Basketball
09.2016 - 05.2018
Pizza Maker
Mountain Mikes Pizza
08.2016 - 05.2018
Cal State University Bakersfield
Fort Hays State University
Bachelor of Science - General Studies
Union College
Associate of Arts - Liberal Arts: Art And Humanities
Cerro Coso Community College
High School Diploma -
Stockdale High School