Shaneka Terry
McKinney
Summary
A dedicated and ambitious customer service professional with over 20 years of success in delivering exceptional client satisfaction. proven ability to thrive in fast pace environment demonstrating strong leadership, excellent communication and effective time management to resolve complex issues efficiently.
Overview
3
3
years of professional experience
Work History
Pizza Maker
Casey's
Bells
11.2023 - Current
- Prepared dough and blended sauces according to company recipes.
- Operated ovens to ensure proper cooking temperatures for pizzas.
- Kept items warm until sold using heat lamps.
- Mixed ingredients for batter or dough.
- Packaged and bagged cooked food and prepared items.
- Followed specific methods for food preparation and proper portioning.
- Cooked menu items based on customer orders.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Assisted in loading and unloading food items from delivery trucks.
- Assisted in training new team members on pizza-making techniques.
Bakery Worker
Ruiz Foods
Denison
05.2023 - 11.2024
- Prepared baked goods following standardized recipes for quality and consistency.
- Operated industrial baking equipment to efficiently produce a variety of products.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Implemented improvements in workflow to enhance production efficiency within the team.
- Followed health codes and regulations regarding food handling procedures.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
- Ensured that all food items were prepared according to company standards.
- Assisted in training new staff members on proper methods of preparing and serving bakery items.
- Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
Education
Greenville High School
Greenville , TXSome College (No Degree) - Medical Assistance
Everest College
Dallas , TxSkills
- Dough preparation
- Baking equipment operation
- Food safety compliance
- Recipe standardization
- Baking techniques
- Food safety standards
- Industrial equipment operation
- Customer order processing
- Effective communication
- Workflow optimization
- Problem solving
- Ingredient measuring
- Food safety
- Cleaning duties
- Packaging products
- Communication
- Sanitation procedures
- Recipe following
- Specialty breads
- Food handling safety
Timeline
Pizza Maker
Casey's
11.2023 - Current
Bakery Worker
Ruiz Foods
05.2023 - 11.2024
Greenville High School
Some College (No Degree) - Medical Assistance
Everest College