Summary
Overview
Work History
Education
Skills
Timeline
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Emma Hubbard

Shelby,NC

Summary

Professional with experience preparing food for customers at fast-paced eating establishments. Versed in preparing and seasoning dough and measuring and mixing ingredients according to recipes. Skilled Pizza Maker with experience in crafting high-quality pizzas and managing kitchen operations. Strengths include understanding of different pizza styles, dough preparation, ingredient selection, oven temperature control, and knowledge of sanitation regulations. In previous roles, improved kitchen efficiency and maintained consistently high customer satisfaction rates through close attention to food quality standards. Self-motivated professional used to working in busy kitchen. Proficient in preparing main dishes, appetizers, salads and desserts. Experienced training and supervising new employees. Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.

Overview

2
2
years of professional experience

Work History

Pizza Maker

Papa John's Pizza
Shelby, NC
06.2024 - Current
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Prepared dough and sauce for pizzas according to recipes.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Monitored quality of all products served to customers.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
  • Inspected workstations for cleanliness before beginning shift.
  • Organized storage areas for unused ingredients or supplies.
  • Rotated stock items so that oldest product was used first.
  • Received deliveries of food items, checking each item against invoices for accuracy.
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
  • Adhered to sanitation standards when handling food products and utensils.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Organized food preparation stations and regularly replenished supplies.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Kept stations stocked and ready for use to maximize productivity.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.
  • Communicated with customer to provide menu offering details and assist with decision-making.

To-Go Server

Texas Roadhouse
Gastonia, NC
01.2023 - 08.2023
  • Greeted customers and provided menus.
  • Organized and tracked to-go orders while maintaining accuracy.
  • Confirmed customer orders through verbal communication with kitchen staff and management.
  • Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
  • Assisted guests with selecting food items based on dietary needs or preferences.
  • Processed payments accurately and efficiently using POS system.
  • Prepared drinks according to recipes and specifications.
  • Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
  • Ensured compliance with health safety standards for all food handling procedures.
  • Delivered orders to customers in an efficient manner with a friendly attitude.
  • Frequently checked back with customers to ensure satisfaction with their meals.
  • Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
  • Verified that prepared food met requirements for quality and quantity before delivery.
  • Communicated effectively between the kitchen staff and customers regarding order status.
  • Accurately recorded customer information into computer database for future reference.
  • Responded promptly to customer inquiries via phone or email in a courteous manner.
  • Followed all cash handling policies when processing payment transactions.
  • Regularly monitored inventory levels of restaurant supplies needed for daily operations.
  • Inspected food preparation areas to ensure cleanliness and proper functioning of equipment.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Tracked time spent on each order ensuring accurate billing records were maintained.
  • Received payments, returned accurate change and closed checks in POS system.
  • Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Education

High School Diploma -

Crest High School
Shelby, NC
06-2022

Skills

  • Portion Control
  • Food Processing
  • Dough making
  • Ingredient Preparation
  • Customer Service
  • Dough preparation
  • Inventory Management
  • Food presentation
  • Food Safety
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Ingredient processing
  • Order Taking and Processing
  • Specialty pizza preparation
  • Recipe Adherence

Timeline

Pizza Maker

Papa John's Pizza
06.2024 - Current

To-Go Server

Texas Roadhouse
01.2023 - 08.2023

High School Diploma -

Crest High School

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Emma Hubbard