Jordan R. Turner
Indianapolis,IN
Summary
Senior Inventory Analyst supporting Lilly Clinical Trials through Hibbert, with a strong background in inventory oversight, client coordination, and cross-functional project execution. Proven ability to manage complex supply chain workflows, drive process improvements, and collaborate with clinical operations teams to meet critical project timelines. Detail-oriented and solutions-focused, with a passion for contributing to impactful work in the clinical research space. Actively seeking a role in inventory management, supply chain management, or project management, ideally within the clinical trials or pharmaceutical industry.
Overview
13
13
years of professional experience
Work History
Senior Inventory Analyst
Hibbert Group
Indianapolis, IN
01.2022 - Current
- Conduct client meetings to review account status: inventory setup, kitting/collation activities, shipping requests.
- Reviewed weekly stock status reports to identify misplaced items.
- Manage inventory override and backorder requests efficiently.
- Fulfill one-off shipping requests (document and submit orders; track that confirmations are received.)
- Prepare monthly reports, custom reporting requests & make proactive inventory recommendations
- Capture and communicate internally all inventory set-up and job-related instructions
- Communication with on-site Hibbert AE for upcoming projects, potential issues with inventory and problem resolution
- Lead HIA team in sales growth and HIA expansion efforts
- Monitored and recorded financial savings.
- Supported training initiatives and ensured SOP documentation upkeep.
- Identify and implement process improvements.
Outside B2B Sales Consultant
Staples
Indianapolis, IN
01.2020 - 01.2021
- Targeted medium to large businesses across Indiana to consolidate vendors, improve hard and soft costs, and liaise for future business needs.
- Cold Calling companies to set appointments and gain business relationships from C Level Employees to office managers.
- Develops strategies and utilizes Miller-Heiman selling techniques to acquire new business with Fortune 100 and 500 companies.
- Identify customer’s challenges and needs to provide solutions, products, or services to help them in the workplace.
- Helped businesses consolidate vendors and cutting costs in janitorial, packaging, shipping, office, breakroom, and safety supplies.
Project Coordinator
UN COMMUNICATIONS, LLC
Carmel, IN
01.2016 - 01.2019
- Collaborates with Sales Team to process new customer orders for printing, marketing campaigns and fulfill orders based on customer business demands.
- Create detailed customer requirements and timeline to negotiate with estimating organization, ensuring that the delivery date meets customer expectations and ensures accuracy before sending project pricing to customers.
- Establish production workflow and mitigate risks enabling the production to meet customer deadlines. Provide ongoing status updates to the key organizations involved in the order and the customers ensuring seamless completion.
- Analysis of final job costs for accuracy resolving any discrepancy before providing an invoicing outline to the accounting department for customer billing.
- Single point of contact accountable for responding to customer questions and concerns promptly to facilitate satisfactory resolutions.
Account Specialist
PAR NORTH AMERICA
Indianapolis, IN
01.2013 - 01.2016
- Develop logistical strategies to recover impounded vehicles and collaborated with financial agencies to ensure cost-efficient repossessions nationwide.
- Identify opportunities for improvement and recommended processes to streamline impound team processes, resulting in increased productivity and efficiency.
- Managed and monitored client accounts to ensure compliance with federal and financial regulations.
- Rectifying issues as they arose, facilitating a solution, and following up to confirm resolution.
- Auditing responsibilities in a variety of forms, to include but not limited to invoices, condition reports, and sales and expense documents.
Education
Bachelor of Science - Graphic Communications Management, Minor, Business Administration
Ball State University
Muncie, INSkills
- Cross-functional Collaboration
- Superior Project Management
- Exemplary Customer Service
- Microsoft Office 365 Suite, Word, PowerPoint, Excel, Sharepoint, Outlook
- Strategic Planning
- Complex Problem Solving
- Supply Chain Management
- Salesforce
- Interpersonal Skills
- Innovative Solutions
- Critical Thinking
- PSI Printing Software
- Account Management
- Power BI
- Inventory Management
- Clinical Trials Support
Timeline
Senior Inventory Analyst
Hibbert Group
01.2022 - Current
Outside B2B Sales Consultant
Staples
01.2020 - 01.2021
Project Coordinator
UN COMMUNICATIONS, LLC
01.2016 - 01.2019
Account Specialist
PAR NORTH AMERICA
01.2013 - 01.2016
Bachelor of Science - Graphic Communications Management, Minor, Business Administration
Ball State University