Jordan Rahm
Summary
Professional and dedicated student utilizing a client-centered, strengths based approach to therapeutic practices. Demonstrated ability to work in consultation as I learn and grow, build rapport with clients, and exercise active listening and empathy fostering strong relationships that promote client well-being. Experienced working with the LGBTQIA+ population and a strong desire to gain more experience with the LGBTQIA+ as well as those living with mood disorders and anxiety disorders.
Overview
4
4
years of professional experience
Work History
Intern
Rainbow Railroad
Chicago, IL
10.2024 - Current
- Create culturally competent material for private sponsor groups to assist them in welcoming incoming LGBTQIA+ refugees
- Create city specific holistic guides for resources and community building for all incoming LGBTQIA+ refugees
- Collaborate across departments to aid in the creation of a new department assisting US LGBTQIA+ populations relocate to sanctuary cities across the country
- Participate in workshops and presentations to expand my knowledge on the experiences of LQBTQIA+ refugee populations
Banker
Chase Bank
Chicago, IL
08.2022 - Current
- Recommend appropriate services and solutions to clients by gaining a better understanding of their needs through open-ended questions and rapport building
- Create an atmosphere that celebrates and incorporates diversity through my role as a culture champion
- Maintain strict compliance with all legal regulations, ensuring client well-being and confidentiality were prioritized
- Educate clients on the features and benefits of products best suited for their individual banking needs to help them increase their financial wellbeing
Teaching Assistant
University of Illinois Chicago
Chicago, Illinois
08.2020 - 05.2022
- Designed lesson plans following a student-centered, communicative language approach
- Promoted a classroom discourse community by implementing tasks that promote real world scenarios for exchange of information
- Implemented a blended learning program integrating online learning materials with face-to-face classroom instruction
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Education
Master of Arts - Clinical Mental Health Counseling
Adler University
Chicago, IL08-2026
Master of Arts - Germanic Studies
University of Illinois At Chicago
Chicago, IL05.2022
Bachelor of Arts - German
Oklahoma State University
Stillwater, OK05.2018
Bachelor of Arts - Psychology
Oklahoma State University
Stillwater, OK05.2018
Skills
- Teamwork and collaboration
- Building rapport
- Client confidentiality
- Cross-cultural communication
- Cultural awareness
- Flexible schedule
Notablehonors
- 12/01/21, Robert Kauf Memorial Scholarship Award for Excellence in Graduate Research, UIC Department of Germanic Studies
- 08/01/20, Max Kade Fellowship, Max Kade Foundation
Timeline
Intern
Rainbow Railroad
10.2024 - Current
Banker
Chase Bank
08.2022 - Current
Teaching Assistant
University of Illinois Chicago
08.2020 - 05.2022
Bachelor of Arts - German
Oklahoma State University
Bachelor of Arts - Psychology
Oklahoma State University
Master of Arts - Clinical Mental Health Counseling
Adler University
Master of Arts - Germanic Studies
University of Illinois At Chicago