Jordan Ravera
Waianae,HI
Summary
Motivated and detail-oriented professional with a passion for helping people and thriving in fast-paced environments. Extensive experience in luxury automotive service, executive transportation, and hospitality, with a proven track record of providing exceptional customer service and managing complex logistics.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
Work History
Service Consultant
JN Automotive Group
Honolulu, Hawaii
10.2023 - Current
- Assisted customers with vehicle selection and service inquiries.
- Provided product knowledge to enhance customer experience and satisfaction.
- Coordinated service appointments and managed customer follow-ups efficiently.
- Provide detailed work estimates and communicate complex repair needs to customers
- Facilitate warranty and insurance claims to maximize coverage for customer repairs
Executive Driver
Platinum Transportation Services
‘Aiea, HI
11.2020 - 10.2023
- Transported clients safely and efficiently to various destinations across the city.
- Maintained vehicle cleanliness and performed regular inspections for safety compliance.
- Communicated effectively with clients to ensure satisfaction and address concerns promptly.
- Provided high-level executive transportation, adhering to specific guest requests and maintaining a professional environment
Education
Waianae Highschool
Waianae, HISkills
- Customer service
- Warranty processing
- Service scheduling
- Customer relationship management
- Product knowledge
- Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Attention to detail
- Adaptability to change
Timeline
Service Consultant
JN Automotive Group
10.2023 - Current
Executive Driver
Platinum Transportation Services
11.2020 - 10.2023
Waianae Highschool