Jordan Richardson
Indianapolis,IN
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Fire Alarm Technician
Koorsen Fire and Security
Indianapolis, Indiana
09.2020 - Current
- Confirmed completion of jobs through testing procedures prior to turning over sites to customers.
- Programmed addressable control panels with computers.
- Maintained accurate documentation of all work performed on each job site.
- Conducted tests on fire alarm systems to identify any problems or potential hazards.
- Reviewed drawings prior to beginning installations to ensure accuracy of materials ordered.
- Developed knowledge base of product applications including wiring diagrams, schematics.
- Communicated regularly with customers regarding progress updates on projects.
- Coordinated with contractors when necessary to complete projects within deadlines set by clients.
- Installed, tested and maintained fire alarm systems according to NFPA standards.
- Ensured that all safety protocols were followed while working on live circuits.
- Installed fire alarm panels and devices and programmed equipment.
- Demonstrated efficiency in installations and maintenance individually or as part of collaborative, dedicated team.
- Provided in-field customer service and dedication to satisfy user requirements for safety and visual assessment.
- Demonstrated hands-on technical and mechanical skills, as well as experience with handling electronic devices and handhelds, among them desktops, workstations, iPad, and iPhone.
- Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter, and phone butt sets.
- Attained skill in installation of fire alarm and control systems for commercial and residential facilities.
- Achieved proper alarm operation by testing hardware, connections and signals.
- Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
- Installed, tested and serviced alarm systems to determine correction functionality.
- Restored malfunctioning devices to original functionality and replaced as necessary.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems.
- Provided effective demonstrations of alarm systems so that customers understood how to use each feature.
- Provided emergency service when required by responding promptly to customer requests.
- Assisted in training new employees in the installation, maintenance and repair of fire alarm systems.
- Repaired and replaced defective components in fire alarm systems.
- Replaced smoke detectors, heat detectors, pull stations and other related devices as needed.
- Troubleshot system malfunctions and determined necessary repairs or replacements.
- Ensured that all work was completed in accordance with local codes and regulations.
- Explained technical information in a clear and understandable manner to clients.
Warehouse Associate/ PIT Ambassador
Amazon
06.2015 - 02.2019
- Responsible for receiving and stowing products.
- Trainer for power industrial truck (PIT) equipment.
- Experience picking and packing.
- Received certifications for all warehouse equipment & trailer, dock, and release (TDR).
General Laborer/ Subcontractor
Nick's Packing Service
12.2013
- Moving & assembling furniture.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN01.2012
Skills
- Equipment testing
- Alarm installations and servicing
- Effective customer communication
- Equipment programming and calibrating
- Blueprint Reading
- Written and verbal communication
- Schematic reading
- Heavy Lifting
- System Troubleshooting
- Fire alarm programming
- National Fire Protection Association knowledge
- Problem-solving abilities
- Organizational Skills
- Attention to Detail
- Technical Troubleshooting
- Technical Documentation
References
- Jordan Keeling, Impower Inspire Life Changes, Home Base Case Manager, 317-760-0124, jordan@impowerinspirechg.org
- Antuonne Davis, Amazon, Area Manager, 317-766-7350, antuonne@amazon.com
- Jordan Cullison, Fire Alarm Service Supervisor, Koorsen Fire and Security, 317-460-3999, jordan.cullison@koorsen.com
Timeline
Fire Alarm Technician
Koorsen Fire and Security
09.2020 - Current
Warehouse Associate/ PIT Ambassador
Amazon
06.2015 - 02.2019
General Laborer/ Subcontractor
Nick's Packing Service
12.2013
High School Diploma -
Ben Davis High School