Jordan Richardson
Mobile,AL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Line Cook, Server, Host
Ps Taco
Mobile, AL
12.2021 - 01.2023
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Stocked and restocked kitchen supplies as needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Server
Cracker Barrell Old Country Store
Mobile, AL
01.2023 - 05.2023
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
Receptionist
Kredit Konnection
Mobile, AL
01.2021 - 02.2023
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Intern
Spherion Staffing
Mobile, AL
05.2024 - Current
- Assisted with payroll processing by verifying timekeeping records.
- Maintained filing systems and categorized documents according to established procedures.
- Checked accuracy of documents before placing them in appropriate files.
- Created new folders or updated existing ones when necessary.
- Processed requests for document reproduction in a timely manner.
Education
High School Diploma -
ACCEL Academy
Mobile, AL05-2024
Associate of Applied Science - Business Administration
Coastal Alabama Community College
Bay Minette, ALSkills
- Check payment processing
- Effective customer upselling
- Service prioritization
- Strong Work Ethic
- Administrative Support
- Clerical Support
- Office Management
Accomplishments
- Top 10 Of Graduating Class
- Honor Roll
- Most Likely To Suceed
Timeline
Intern
Spherion Staffing
05.2024 - Current
Server
Cracker Barrell Old Country Store
01.2023 - 05.2023
Line Cook, Server, Host
Ps Taco
12.2021 - 01.2023
Receptionist
Kredit Konnection
01.2021 - 02.2023
High School Diploma -
ACCEL Academy
Associate of Applied Science - Business Administration
Coastal Alabama Community College