Jordan Richardson
Washington
Summary
Driven and adaptable professional with a proven track record in hospitality, logistics, and team leadership across high-pressure environments. Recognized for training new staff, stepping up during peak hours, and consistently being a top performer. I'm now focused on taking that same energy into a new opportunity where I can grow, lead, and build something bigger - using my real-world experience, problem-solving skills, and creative mindset to make a real impact, on the floor or behind the scenes.
Overview
8
8
years of professional experience
Work History
Host/Server/Bartender
Gordon Ramsay Restaurants
Washington
11.2024 - Current
- Ranked among the top-performing servers at the location
- Delivered polished guest experiences in a high-profile dining environment under Gordon Ramsay's global brand.
- Uphold strict sanitation and organizational standards, ensuring compliance with brand-level protocols.
- Maintained grace under pressure, managing high-volume service with composure and attention to detail.
- Identified and reported a system glitch in the restaurant's IT flow, demonstrating initiative and problem-solving in real time.
- Top-performing team member during high-volume shifts
Sous Chef/ Expeditor
SEOULSPICE
Washington
07.2024 - 02.2025
- Handled prep and cooking of proteins with speed and consistency in a busy kitchen.
- Worked with the team to keep orders accurate and flowing on time.
- Stepped up to solve problems as they came, staying cool and focused under pressure.
- Kept the vibe team-oriented, helping everyone stay on track and get things done right.
- Stayed clean, followed safety rules, and helped train new team members on the ropes.
Server/Bartender/Shift Lead
Emmy Squared Pizza
Washington
03.2023 - 11.2024
- Lead Server: Made sure every guest had a great time by giving personal, on-point service. Handled table assignments, worked with the kitchen, and took care of special requests and issues without slowing down.
- Entry-Level Bartender: Learned fast behind the bar - got the drinks right, kept things clean, and made people feel welcome. Picked up mixology skills while keeping the vibe friendly and professional.
- Shift Leader: Ran the floor during shifts - handled scheduling, split up tasks, and kept everything moving. Trained new hires, dealt with guest concerns, and made sure cash outs and reports were done right.
Delivery Driver
Uptown Bakers
Landover
11.2022 - 02.2023
- Consistently executed overnight deliveries of baked goods to grocery stores and restaurants, ensuring timely and accurate fulfillment.
- Maintained driver safety and compliance with DOT guidelines while managing the loading, unloading, and inventory of bread trays.
- Demonstrated reliability and accountability, becoming one of the top-performing drivers.
Operations Specialist
Lime Scooter Company
Washington
06.2022 - 11.2022
- Conducted comprehensive diagnostics on scooters and e-bikes to ensure operational readiness and safety for customer use.
- Dispatched with essential tools and equipment to troubleshoot and repair vehicles in the field.
- Managed the retrieval and transport of damaged vehicles to the warehouse for further inspection and repair.
Delivery Driver
Amazon DSP
Hyattsville
12.2021 - 06.2022
- Delivered parcels promptly and efficiently, adhering to Amazon's high standards for customer satisfaction.
- Ensured the safe operation of company vehicles and compliance with all safety regulations.
- Enhanced customer interactions by providing friendly and reliable service, contributing to positive customer experiences.
Transfer Driver
U-Haul
Hyattsville
03.2020 - 09.2021
- Safely transported commercial vehicles across state lines, ensuring timely and secure delivery.
- Recognized for dependability and efficiency, surpassing peers in successful deliveries while maintaining strict adherence to safety protocols.
Sales Associate
Magnolia Bakery
Washington
03.2019 - 04.2020
- Provided exceptional customer service by engaging patrons, providing detailed menu tours, and facilitating smooth transactions.
- Received accolades for outstanding customer service and significant sales increases during shifts.
- Maintained compliance with health and safety standards and contributed to creative marketing displays.
- Oversaw inventory, organized displays, and kept the store looking clean and inviting for customers.
Sales Associate
Nordsrom Rack
Washington
08.2017 - 12.2018
- Engaged with customers to understand their needs and convert interactions into sales, contributing to company profitability.
- Developed teamwork and independent sales skills with a focus on enhancing the customer experience.
- Organized merchandise displays and maintained an orderly, consumer-friendly environment.
Education
High School Diploma - Hospitality Management
Hospitality High School of Hospitality Management
Washington, DC 08.2009 - 05/2013
Some College (No Degree) - Engineering
Montgomery College
Silver Spring, MDSkills
- Driving and Vehicle Safety
- Host/Hostess
- Customer Service
- Box Trucks
- Heavy Lifting
- Community Marketing
- Hospitality Industry
- Guest Services
- Training & Development
- POS
- Microsoft Office
- Business Acumen
- Problem-Solving
- Communication Skills
- Guest relations
- POS software
- Up-selling techniques
Accomplishments
- Trained and led new hires into full-service roles across multiple restaurants.
- Promoted quickly from server to bartender to shift lead at Emmy Squared within just 8 months.
- Known for reliability, adaptability, and staying cool under pressure.
Personal Goals
I've spent years building my skills in customer service and team leadership, but my true passion lies in music and production. I believe creativity is one of the most powerful ways to connect with people, and my dream is to bring others together through sound and storytelling. Whether I'm producing a track or vibing with other artists, my goal is to create something real-something that resonates and inspires. Beyond music, I'm committed to making a real impact. I want to use my experience to uplift others and contribute to a culture of positivity, growth, and innovation.
Personal Information
Authorized To Work: US for any employer
Timeline
Host/Server/Bartender
Gordon Ramsay Restaurants
11.2024 - Current
Sous Chef/ Expeditor
SEOULSPICE
07.2024 - 02.2025
Server/Bartender/Shift Lead
Emmy Squared Pizza
03.2023 - 11.2024
Delivery Driver
Uptown Bakers
11.2022 - 02.2023
Operations Specialist
Lime Scooter Company
06.2022 - 11.2022
Delivery Driver
Amazon DSP
12.2021 - 06.2022
Transfer Driver
U-Haul
03.2020 - 09.2021
Sales Associate
Magnolia Bakery
03.2019 - 04.2020
Sales Associate
Nordsrom Rack
08.2017 - 12.2018
High School Diploma - Hospitality Management
Hospitality High School of Hospitality Management
08.2009 - 05/2013
Some College (No Degree) - Engineering
Montgomery College