Jordan Riise
Scottsdale,AZ
Summary
I have a lot of experience with customer service. Working with people can be challenging but it’s taught me how to be patient and listen to what the customer wants and figure out a way to meet their needs. I am very personable and feel as though I can connect with almost anyone.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Phoenix, AZ
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Representative
Road Runner
Laveen, AZ
02.2023 - 10.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Campus Safety Guard
Grand Canyon University
Phoenix, AZ
11.2020 - 10.2022
- Be the first point of contact to anyone who is visiting the campus. Having good people skills is a must. Be able to work in high stress situations and make decisions on my feet.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Barista
Starbucks
Phoenix, AZ
09.2016 - 11.2017
- As a barista at Starbucks I have to be able to work well with a team, understand and carry out directions from my managers, and function under pressure. I also have had the opportunity to refine my people skills and become an extremely personable person.
Education
Bachelor of Science - Justice Studies
Grand Canyon University
Phoenix, AZSkills
- Strong Work Ethic
- Listen to Directions Well
- Willing to Learn
- Personable
- Good Under Pressure
- Problem Solving
Certification
AZ Guard Card
Timeline
Security Officer
Allied Universal Security Services
01.2024 - Current
Sales Representative
Road Runner
02.2023 - 10.2023
Campus Safety Guard
Grand Canyon University
11.2020 - 10.2022
Barista
Starbucks
09.2016 - 11.2017
Bachelor of Science - Justice Studies
Grand Canyon University