Jordan Rivera
Brooklyn
Summary
Detail-oriented cafe associate known for exceptional customer service and safety awareness. Committed to maintaining cleanliness and organization, driving efficiency in daily operations, and enhancing the overall customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Associate
ferox athletics
Brooklyn
09.2024 - 02.2025
- Provided exceptional customer service in a fast-paced cafe environment.
- Prepared and served a variety of beverages and snacks to customers.
- Maintained cleanliness and organization of the cafe workspace and equipment.
- Educated customers on menu items, promoting seasonal specials and new products.
- Followed food safety guidelines to ensure a safe dining experience for customers.
- Operated cash register to process payments from customers.
- Communicated inventory needs to management team for ordering purposes.
Security Officer
Mulligan Security Corp
Brooklyn
08.2023 - 03.2024
- Monitored premises to ensure safety and security for employees and visitors.
- Documented daily activities and incidents in detailed reports for review.
- Enforced company policies regarding safety and emergency procedures effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Guarded restricted areas to prevent unauthorized entry.
- Assisted with crowd control during large events held at the facility.
Education
GED -
Youth Build
392 Blake Ave 11-2025
Skills
- Customer service
- Safety awareness
- Conflict resolution
- Inventory management
- Team collaboration
- Cash handling
- Time management
- Cash handling proficiency
- Cleanliness
- Food storage
Languages
Spanish
Limited
Certification
security license
Timeline
Cafe Associate
ferox athletics
09.2024 - 02.2025
Security Officer
Mulligan Security Corp
08.2023 - 03.2024
GED -
Youth Build