Jordan Rodriguez
Springfield,MO
Summary
Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
21
21
years of professional experience
Work History
Housekeeping Supervisor
University Plaza Hotel and Convention Center
08.2022 - Current
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Directed team of 14+ H2B personnel in busy hotel with 300 rooms.
Machine Operator
SMC Packaging Group
12.2021 - 08.2022
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Read and interpreted blueprints and schematics for production runs.
- Complied with company and OSHA safety rules and regulations.
Executive Housekeeping Manager
Best Western
03.2020 - 10.2021
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Streamlined weekly cleaning schedule for employees.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Environmental Service Worker
Cox South Hospital
03.2015 - 01.2017
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
Shirt Press Operator
Comet Cleaners
06.2012 - 01.2014
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Promptly removed completed loads from press.
- Reviewed completed orders for quality and accuracy.
Owner
Accurate Cleaning Services
05.2010 - Current
- Managed day-to-day business operations.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
Crew Member
Magers Elite Cleaning
03.2010 - 06.2012
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Education
High school diploma -
Ozark High School
Ozark, MO05.2004
Skills
- Cleaning
- Sanitation
- Employee Evaluation
- Staff Training
- Department Coordination
- Guest Relations
- Data Archiving
- Room Turnover
- Microsoft Office
- Customer Service
- Interdepartmental Collaboration
- Team Performance Management
- Quality Assurance and Control
- Quality Improvement
- Disciplinary Action
- Spreadsheet Tracking
- Production Goals
- Inspect Work
- Steam Pressing
- Unit Staffing
- Applicant Screening and Hiring
- Job Assignments
- Word Processing
- Hotel Reservation
- Team Guidance and Motivation
- Invoice Processing
- Chemical Cleaners
- Daily Facility Operations
- Customer Relationship Management
Additional Information
- Authorized to work in the US for any employer
- Awards , Top Sales Member May 2007 Every month a person from each location was rewarded with their name being announced in Bank Midwest District Meeting. I was chosen to be the top sales person for the Month of May 2007. This was
Timeline
Housekeeping Supervisor
University Plaza Hotel and Convention Center
08.2022 - Current
Machine Operator
SMC Packaging Group
12.2021 - 08.2022
Executive Housekeeping Manager
Best Western
03.2020 - 10.2021
Environmental Service Worker
Cox South Hospital
03.2015 - 01.2017
Shirt Press Operator
Comet Cleaners
06.2012 - 01.2014
Owner
Accurate Cleaning Services
05.2010 - Current
Crew Member
Magers Elite Cleaning
03.2010 - 06.2012
High school diploma -
Ozark High School
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