Jordan Rodriguez
Brooklyn,NY
Summary
Bilingual customer service member skilled in problem solving, Team collaboration, and point of sale. Dedicated to ensuring customer satisfaction while maintaining composure under pressure.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Store Associate/Customer Service Cashier
Whole Food Market
08.2025 - 04.2026
- Operated check out registers whilst simultaneously ensuring customer satisfaction is met.
- Provided customer service when interacting with shoppers and solving any issues they had.
- Daily problem solving to help satisfy customer needs and concerns.
- Held knowledge of all the stores item locations and stock.
- Raised IPM during peak rush hours while maintaining calm and composure.
Painter
Rodriguez Painting
10.2023 - 07.2025
- Prepared surfaces by sanding, scraping, and cleaning to ensure optimal paint adhesion.
- Applied various types of paint using brushes, rollers, and spray equipment with precision.
- Collaborated with team members to assess project requirements and timelines for efficient execution.
- Maintained tools and equipment in excellent condition, ensuring safety and operational efficiency.
- Collaborated with homeowners to ensure customer satisfaction.
Store Associate
Walmart
01.2023 - 09.2023
- Ran and operated the online in store grocery pick up.
- Stocked and organized inventory whilst maintaining clean sales floors.
- Answered phone calls directly from customers to help resolve any direct issues.
- Worked in team group settings while multi-tasking through the various roles assigned to me.
Barista/cashier
Queen Tea
08.2022 - 01.2023
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations.
- Operated Tea stations and various brewery machines.
- Utilized POS and cash handling with customers on a day to day basis.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
High School Diploma -
North Cobb High School
Kennesaw, GA05-2021
Skills
- Customer service
- Customer assistance
- Attention to detail focus
- POS systems
- Team collaboration
- Cash register operation
- Bilingual, English/Spanish
- Organizational management skills
- Physical stamina maintenance
- Problem-solving acumen
- Ability to lift 40 pounds
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Associate/Customer Service Cashier
Whole Food Market
08.2025 - 04.2026
Painter
Rodriguez Painting
10.2023 - 07.2025
Store Associate
Walmart
01.2023 - 09.2023
Barista/cashier
Queen Tea
08.2022 - 01.2023
High School Diploma -
North Cobb High School