Jordan Rooker
Pillars Christian Learning Center
Universal City,TX
16
years of professional experience
Dependable professional with extensive experience in childcare, customer service, and healthcare support. Known for building strong relationships, adapting quickly, and maintaining accuracy in fast-paced environments. Brings strong communication skills, a positive attitude, and a commitment to delivering excellent service.
Work History
Preschool Teacher
3 Years 8 Months- Prepared instructional materials, ensuring resources were available to facilitate effective lesson delivery.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Assisted lead teacher in conducting assessments to evaluate student progress and identify targeted areas for improvement.
- Incorporated interactive activities and hands-on learning experiences to significantly boost student engagement.
Pharmacy Technician
2 Years 5 Months- Answered phone calls, addressing inquiries from customers and healthcare providers to ensure clear communication and support.
- Stocked, labeled, and inventoried medication, maintaining accurate records for efficient pharmacy operations.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Resolved customer issues in-person and over the phone, assisting with order placement, system navigation, and item location to enhance customer satisfaction.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Optician
2 Years 8 Months- Calibrated seg heights, vertex, pupillary distance, and pantoscopic tilt for customized eyeglass orders, ensuring optimal fit for patients.
- Filed claims with vision and medical insurance companies, securing timely payment for optical services.
- Sold glasses, contacts, and associated materials, enhancing patient satisfaction through personalized recommendations.
- Pre-test patients for eye exams.
- Assisted optometrist in writing accurate prescriptions, ensuring optimal patient care and vision correction.
- Educated patients on different lens materials, helping them make informed choices for their eyewear needs.
Optician
2 Months- Conducted preliminary tests for patients before eye exams to gather necessary information.
- Provided accurate measurements for eyewear fittings, ensuring optimal comfort and vision correction.
- Assisted customers in selecting appropriate lenses and frames based on individual needs and preferences.
- Educated clients on proper lens care and maintenance to enhance product longevity and performance.
Optician
4 Years- Sold glasses, contacts, and associated materials, enhancing patient satisfaction through personalized recommendations.
- Pre-test patients for eye exams.
- Assisted optometrist in writing accurate prescriptions, ensuring optimal patient care and vision correction.
- Educated patients on different lens materials, helping them make informed choices for their eyewear needs.
- Operated cash registers.
Caregiver
1 Year 7 Months- Supported preschool students' learning as a teacher's assistant.
- Instructed after-school program for kindergarten through 6th grade students, fostering academic and personal development.
- Coordinated educational and recreational activities, enhancing student engagement and social skills.
Education
Associate's Degree - Early Childhood Education
High School Diploma
Skills
Organizational abilities
Communication skills
Interpersonal skills
Relationship management
Team player
Classroom management
Willingness to learn
Telephone etiquette
Setting appointments
Work ethic
Appointment scheduling
Timeline
Preschool Teacher
Pillars Christian Learning Center
12.2022 - 08.2026Read More
Pharmacy Technician
Walmart
06.2020 - 11.2022Read More
Optician
Walmart
10.2017 - 06.2020Read More
Optician
Shawnee Optical
06.2017 - 08.2017Read More
Optician
Walmart
06.2013 - 06.2017Read More
Caregiver
Corry Alliance Church Daycare
11.2010 - 06.2012Read More
Corry Area High School
High School Diploma
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Ashworth College
Associate's Degree from Early Childhood Education
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