Jordan Ross Pressley
Romulus,MI
Overview
4
4
years of professional experience
Work History
Technology Analyst
City Of Novi - Government & Community Services
Novi, MI
04.2022 - Current
- Install, configure and troubleshoot hardware, software, and AV systems across city departments
- Perform equipment upgrades (PCs, Laptops, printers) ensuring reliability and system performance
- Deploy and configure mobile devices (phones, iPads) including applications and email setup
- Support network-connected devices and resolve issues to minimize downtime
- Coordinate with vendors to procure equipment and technical solutions
- Lead onboarding/offboarding including account setup and equipment deployment
PC Technician
TEKsystems
Allen Park, MI
11.2021 - 03.2022
- Set up and deploy workstations including cabling, monitors, and peripherals
- Conduct data migrations, backups, and system restorations
- Swapping PC/ workstation hardware in a facility, removal of old PC and installation of new workstation – PC, keyboard, mouse, docking station, monitors, etc.
- Provide hands-on technical support for end-user systems
Education
Bachelor of Science - Information Systems
Central Michigan University
Mount Pleasant, MI05-2021
Schoolcraft College
Livonia, Michigan05-2017
Skills
- Mechanical aptitude & hands-on equipment experience
- Troubleshooting & problem solving in high-pressure environments
- Cable management & hardware installation
- Safety awareness & adherence to procedures
- Ability to work outdoors & in physically demanding environments
- Team collaboration & communication
- Adaptability & quick learning
- Basic electrical & technical systems understanding
Timeline
Technology Analyst
City Of Novi - Government & Community Services
04.2022 - Current
PC Technician
TEKsystems
11.2021 - 03.2022
Bachelor of Science - Information Systems
Central Michigan University
Schoolcraft College