Jordan Russell
Mason,TN
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in home healthcare. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Home Health Caregiver
Caring Everyday Healthcare
01.2024 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
Personal Shopper
Wallmart
08.2023 - 12.2023
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
Cashier
Taco Bell
03.2022 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Phlebotomy Certificate - Phlebotomy
Im-Power Healthcare
Fort Wayne, IN12.2023
High School Diploma -
Brighton High School
Brighton, TN05.2023
Skills
- Physical Therapy Support
- Emotional Support
- Dementia Care
- Medical Equipment Operation
- Household Care & Assistance
- Assistance Personal Care
Timeline
Home Health Caregiver
Caring Everyday Healthcare
01.2024 - Current
Personal Shopper
Wallmart
08.2023 - 12.2023
Cashier
Taco Bell
03.2022 - 05.2023
Phlebotomy Certificate - Phlebotomy
Im-Power Healthcare
High School Diploma -
Brighton High School