Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Southern New Hampshire Medical Center
Nashua, New Hampshire
09.2023 - Current
Monitored premises to ensure safety and security of personnel and property.
Enforced access control procedures for visitors and employees at entry points.
Documented incidents in detailed reports for further investigation and review.
Assisted in training new security staff on protocols and emergency procedures.
Responded promptly to alarms and emergencies, coordinating with local authorities.
Private Contracted Security Officer
Internal Security Associates
03.2021 - 09.2024
Providing security to the Department of Transitional Assistance in Lowell MA, Executive Protection in the State of Massachusetts, and Massachusetts Registry of Motor Vehicles
Highly experienced officer provides professional security to protect personnel and property through attention to detail and accountability.
Maintained composure and patience in face of difficult personnel situations, applying de-escalation techniques and positive support.
Dedicated to protection of clients unique and specific security needs.
Operated scanning equipment to keep entrance lines moving efficiently.
Documented all security-related situations and submitted in-depth reports to superiors.
Responded to alarms and disturbances to maintain safety.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Auxiliary Police Officer
Pepperell Police Department
Pepperell, MA
01.2013 - 08.2022
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Gained upper-level from Tier 2 (unarmed) to Tier 1 (armed) patrol status.
Actively involved to accomplish the mission of providing the highest level of protection and service to the township.
Provides safety and security for the community by enforcing the bylaws of the township, the laws of the commonwealth, and the U.S Constitution.
Dedicated with providing the quality of public service with honesty, respect, and fairness.
Fully participates in maintaining a proactive patrol and investigation force reducing the opportunity to commit crime.
Facilitates the safe movement of people and vehicles.
Professional Armed Driver/Guard
Dunbar Armored Inc, Dunbar Armored
Lowell, MA
06.2015 - 04.2017
Providing Armed Driver/Guard services in Middlesex County and greater Boston.
Responsible for the safe delivery and pick-up of customer valuables and cargo (banks, retail stores, restaurants).
Achieved consistently high customer scores due to exceptional service.
Consulted with customers to gain feedback and address product or service concerns.
Logged deliveries, including drop-off times, and special conditions.
Exercises safety in the operation of company vehicles, performing all duties inside and outside of vehicles, and in the carry and use of firearms.
Demonstrates security awareness when performing all tasks associated with the driver/guard position.
Operates on routes, as assigned, including routes designated for special requirements; i.e., Federal Reserve Bank, Bureau of Engraving and Printing, ATM and Shuttles.
Operates company communication devices in compliance with Federal Communications Commission standards and company policies to include situations of reporting suspicious activity.
Professional Uniformed Security Officer
Admiral Security Services, Harris Corporation
Chelmsford, MA.
07.2013 - 06.2015
Highly experienced officer provides professional security to protect Harris Corporation’s personnel and property through attention to detail and accountability.
Dedicated to Harris Corporation’s unique and specific security needs.
Guarded restricted areas to prevent unauthorized entry.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Documented all security-related situations and submitted in-depth reports to superiors.
Monitored premises and recorded all activity in daily officer report.
Education
Associates Degree - Criminal Justice And Law Enforcement
Middlesex Community College
Lowell, MA
08.2023
Skills
High level of integrity
Reliability
Report writing
Law enforcement background
First aid certified
Conflict resolution
Communication
De-escalation Techniques
References
Force Protection Officer Robert Duncan 978-761-6372 Internal Security Associates