Jordan Scharaga

Spearheaded creation and implementation of the office of protocol and special events.

• Established tiered event system, KPI framework, and streamlined portfolio coordination processes.
• Developed and implemented an event toolkit initiative to enhance the college's visibility and rebranding efforts.
• Facilitated transition of scheduling platform from Event Management System to Mazevo.
• Supervises three staff members with varying portfolios and responsibilities, including room reservations, institutional calendars, admission events, institutional events and ceremonies, event consultation services, community and government events, presidential events, external facility rentals, conferences, and student employment.

Current Portfolio

• Plan and execute presidential events (town halls, Q&A sessions, social events) and board meeting logistics
• Event lead for borough and governmental event requests. Frequent partners include the offices of State Rep. Joe Webster, Congresswoman Madeleine Dean, and Collegeville Borough.
• Facilitates the presence of the senior leadership team and the college president at events and programs through calendar invites and briefing memos.
• Special initiatives and projects from the president’s office, as assigned.
• Supplement college's revenue pipeline through conference services and facility rentals. Largest client is Johns Hopkins Center for Talented Youth Program (8 weeks with 350 residential guests). program from start to finish (contract, invoicing, logistics, and on-call support).
• Manage registration, reports, and promotion of 13-18 athletic day camps in collaboration with athletics and dining services.

• Hired and supervised the assistant director of college events and signature programs.
• Supervised a cohort of 5 student workers to support the office's summer conferences.
• Event lead for Family Weekend and Commencement Weekend events (Phi Beta Kappa, Baccalaureate, and Commencement).
• Responsible for all planning committees, logistical support management, volunteers, budgets, swag, and communications.
• Served on the 2022 inauguration planning team, which is responsible for the event design and schedule, marketing and registration, and logistical support.
• Co-led for Ursinus College's presidential investiture ceremony and reception, with the executive director.

• Event lead for Convocation (UDAC), Founders’ Day, Phi Beta Kappa Induction Ceremony and Dinner.
• Designed and implemented the college events and signature programs website, event planning presentations, and checklists.
• Supported advancement events, including Giving2UCDay, Bear2Bear Benefit & Bash (off-campus fundraiser), Commencement Weekend, and Homecoming.
• Oversaw social media strategy, Givesmart auction platform development, and content implementation for Bear2Bear Benefit & Bash fundraiser.
• Served as liaison to student affairs and admissions, which included logistical and day-of support for open houses, orientation, and check-ins.

• Campus scheduler via the Event Management System (students, faculty, staff, and external).
• Managed the institutional calendar process in coordination with academic affairs.
• Recruited and managed 20 student workers to provide front-of-house support for campus events.
• Managed the college's box office for performing arts concerts, productions, and lecture series. Oversaw student workers, ticket management management platform, program design, and publicity.
• Co-developed virtual engagement series, Live! On Main during the pandemic, with live entertainment and human interest features.
• Primary for community events: Movies on the Lawn, and author signings.
• Planned the assigned portfolio of the college's Ursinus 150 (sesquicentennial) events, including an outdoor block party, 150Fest.

• Responsible for the front-of-house patron experience for theater performances, including opening and closing the venue.
• Timekeeper and manager for pre-show, intermission, and post-management operations.
• Train and manage volunteers on ticket scanning, audience management, and customer service.
• Cross-trained in box office operations, including ticket sales, refunds, and season ticket purchases.
• Facilitated outreach efforts to enhance the visibility of upcoming shows among local small businesses.
• Responsible for house management reports, which included attendance numbers, incidents, show times, and valet revenue.