Jordan Sibert
Plainfield,IN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Bastian Solutions
03.2021 - Current
- Responds to incoming sales calls and support customers' needs be
- Communicate with internal and external customers via email or phone call
- Processes customer orders, advising on product applications, availability, correct parts, and prices
- Promotes free customer service through our e-commerce
- Assist our field application engineers with quotes and orders with territory development with lead generation through new contacts gained from calls
- Responds to incoming sales calls and support customers' needs to be
- Communicate with internal and external customers via email or phone call
- Processes customer orders, advising on product applications, availability, correct parts, and prices
- Promotes free customer service through our e-commerce
- Assists our field application engineers with quotes and orders with territory development with lead generation through new contacts gained from calls.
Accounts Executive
Office360
08.2018 - 03.2021
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
Inside Sales Representative
Brehob
03.2014 - 08.2018
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Managed sales cycle to maintain solid customer base.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Serviced accounts and proposed new products and services to maximize revenue.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Bachelor of Arts - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN03.2011
Skills
- Online Advertising
- Customer Relationship Management (CRM)
- Analytical
- Skills
- CRM Databases
- E-Commerce
- Sales
- Communication Skills: Online
- Advertising
- Analytical Skills
- CRM
- Collaborative Environments
- Inquiry Management
- Driving Revenue
- Superior Organizational Skills
- Lead Generation
- Prospect Cultivation
- Product and Service Sales
- New Business Development
- Online Databases
- Time Management
- Prospect Follow-Up
- Lead Qualification
- Database Management
- Data Entry
- Relationship Development
- Customer Service and Assistance
- Solution Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inside Sales Representative
Bastian Solutions
03.2021 - Current
Accounts Executive
Office360
08.2018 - 03.2021
Inside Sales Representative
Brehob
03.2014 - 08.2018
Bachelor of Arts - General Studies
Ivy Tech Community College of Indiana
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