Jordan Silvia
West Warwick
Summary
Dedicated food delivery driver with exceptional customer service skills. Proven ability to manage multiple deliveries efficiently while maintaining professionalism and strong communication.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
DoorDash
West Warwick, RI
07.2020 - Current
- Provided exceptional customer service, resolving issues promptly and professionally.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
Cashier Team Lead
Global Montello Group
Warwick, RI
04.2021 - 09.2023
- Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
- Trained and mentored new cashiers, enhancing team performance and efficiency.
- Learned duties for various positions and provided backup at key times.
- Coordinated inventory management for retail items, optimizing stock levels and minimizing shrinkage.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2018
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Excellent communication
- Time management
Timeline
Cashier Team Lead
Global Montello Group
04.2021 - 09.2023
Food Delivery Driver
DoorDash
07.2020 - Current
High School Diploma -
Penn Foster Career School