Jordan Singer
Virginia Beach,VA
Summary
Hardworking Senior Associate enthusiastic about take on exciting new challenges in a variety of industries from IT, Telecommunications and Healthcare. Dynamic communicator with disciplined approach. An accomplished communications professional with a degree and a passion for effective storytelling. Known for strong leadership, collaboration, and strategic planning skills. Jordan thrives in fast-paced environments, leveraging quick thinking and determination to achieve outstanding results. With a remarkable track record of success, Jordan is ready for the next step in the professional world career and plans to make a long-lasting impact in future career roles.
Overview
5
5
years of professional experience
Work History
Sr. Associate, IT Security
BAYADA Home Health Care
09.2023 - Current
- Enhanced team performance by implementing effective project management strategies and providing consistent guidance.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Developed comprehensive security training programs, resulting in improved employee skillsets and increased productivity.
- Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
- Defined work plans in alignment with stakeholder requirements.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Organized and deployed simulated phishing tests to 5000+ office employees while tracking and analyzing user behavior to improve company resiliency score.
Sr. Specialist - Cybersecurity Communications
AT&T
06.2021 - 08.2023
- Facilitated corporate events (Executive meetings, Security Conferences, webinars, and live learning sessions) for audiences anywhere between 50-5,000 as a producer and a presenter
- Created and implemented virtual learning experiences with client partners such as compliance training and security awareness training for the company
- Established a monthly, security-focused corporate newsletter highlighting accomplishments, upcoming events, and news delivered to over 200,000 company employees
- Accelerated and managed the Security Awareness Ambassador Program at AT&T by increasing membership by 110% and created an engagement incentive program to increase participation
- Coordinated with senior leadership to distribute messaging on their behalf and provide quarterly progress reports on initiatives.
- Enhanced team productivity by implementing efficient project management strategies.
Client Solutions Executive
AT&T
- 06.2021
- Generated leads from geographical territory through prospecting, email and phone communications while delivering on monthly quotas
- Supervised instructional training for my team on various internal platforms as well as awareness training on best practices and industry tactics to improve team success
- Received vigorous training through a B2B Sales Program that detailed product information, strategies for prospecting and penetration, general acquisition tactics, and general sales knowledge
- Created and maintained client relationships for business customers to support operations and find products and plans best suited for individual needs.
Marketing Intern & Ambassador
Carahsoft
05.2019 - 02.2020
- Collaborated with vendors and clients to coordinate and execute webinars and conferences.
- Participated in cross organizational collaboration with sales teams to meet company and client objectives on a quarterly cycle.
- Communicated heavily with leadership to produce weekly and quarterly progress reports including market research, quantitative social media engagement reports, and KPIs.
- Completed HubSpot marketing certifications: email marketing, inbound market campaigns, and social media marketing.
Education
Bachelor of Science - Organizational Communication
James Madison University
Harrisonburg, VA05.2020
Skills
- Microsoft Office Suite
- Microsoft SharePoint
- Google Suite
- Salesforce CRM
- Project Management
- Communication
- Leadership
- Content Creation & Management
- Client Relationship Management
- Event Management
- Executive Communication
- Training/Development
- Written/Verbal Skills
- Teamwork
- Performance monitoring
Timeline
Sr. Associate, IT Security
BAYADA Home Health Care
09.2023 - Current
Sr. Specialist - Cybersecurity Communications
AT&T
06.2021 - 08.2023
Marketing Intern & Ambassador
Carahsoft
05.2019 - 02.2020
Client Solutions Executive
AT&T
- 06.2021
Bachelor of Science - Organizational Communication
James Madison University