Jordan Skeens
Greenup,KY
Summary
Motivated, results-focused professional offering a comprehensive background in leadership, planning, and logistics, supporting U.S. Military operations in roles of increasing responsibility with a Secret Security Clearance during a 10-year career in the United States Navy. Effective communicator with proven experience interacting and collaborating with multiple levels of management and diverse cultural audiences. Areas of expertise include leadership, time and task management, best practice initiation, and the ability to instantly adapt to an ever-changing environment while remaining observant and paying attention to detail. Adept at quickly mastering new roles and technologies to achieve positive results.
Overview
16
16
years of professional experience
Work History
Community Support Associate
Pathways
Greenup, KY
02.2024 - Current
- Assisted clients in setting and achieving personal goals, leading to increased independence and selfsufficiency.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Developed strong relationships with community members, fostering trust and open communication.
- Coordinated with different service providers to meet clients' individual needs.
- Kept case files updated, accurate and aligned with requirements.
- Tracked service activities and outcomes against outlined plans and goals.
VA Work Study Student
Ohio University Southern Campus
Ironton, OH
05.2022 - Current
- Coordinated and scheduled meetings and appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Collaborated with staff members to guarantee students received best possible customer service.
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
Senior Water Transportation Operator
Dept Of Defence - Navy
Virginia Beach, VA
08.2014 - 07.2021
- Reviewed mission requirements and identified the appropriate equipment required to achieve organizational goals; collaborated with coworkers to plan missions before underways and evaluated the results after the mission's completion.
- Manned small boats and winches, performed minor repairs and maintenance to keep the vessels in full service and high performance to suit mission requirements of watercraft, and completed pre-and post-boat mission reports
- Towed and maneuvered vessels in harbors and open seas and communicated movements to passing vessels; operated close to other craft and waterborne structures
- Practiced and drilled for numerous wartime and peacetime emergencies that required an immediate response with 100% procedural accuracy
Personnel Specialist
Dept Of Defense - Navy
Yokosuka, Japan
11.2012 - 07.2014
- Supported incoming and outgoing personnel with transferring and separation issues while their ships were underway
- Demonstrated personable interaction by welcoming office visitors and alerted the staff of schedules appointments as the individuals arrived
- Facilitated communication in response to emails and other correspondence; coordinated travel arrangements which included booking airfare, hotel and ground transportation
- Oversaw the onboarding and training for the new support staff to ensure a clear understanding of the organizations standard processes and procedures
Boatswain's Mate
Dept Of Defence - Navy
Yokosuka, Japan
08.2011 - 11.2012
- Learned new skills quickly and applied them to the daily tasks aboard the organization's ships to include the upkeep of the ship's new technology systems and procedures through instruction, simulators, and models
- Eliminated downtime and maximized revenue by providing quality control; mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
Pharmacy Technician
Coal Grove Pharmacy
Coal Grove, OH
04.2008 - 01.2011
- Counted and labeled prescriptions with correct item and quantity.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
Bachelor of Science - Social Work
Ohio University Southern Campus
Ironton05.2024
Associate of Arts - Social Sciences
Ohio University Southern Campus
Ironton12.2023
Skills
- Budgeting and finance
- Life Skills Training
- Recreational Activities
- Emotional awareness
- Social integration
- Behavioral support
- Organization
- Microsoft Word
- Calm Under Pressure
- Multitasking
- Critical Thinking
- Communication
Timeline
Community Support Associate
Pathways
02.2024 - Current
VA Work Study Student
Ohio University Southern Campus
05.2022 - Current
Senior Water Transportation Operator
Dept Of Defence - Navy
08.2014 - 07.2021
Personnel Specialist
Dept Of Defense - Navy
11.2012 - 07.2014
Boatswain's Mate
Dept Of Defence - Navy
08.2011 - 11.2012
Pharmacy Technician
Coal Grove Pharmacy
04.2008 - 01.2011
Bachelor of Science - Social Work
Ohio University Southern Campus
Associate of Arts - Social Sciences
Ohio University Southern Campus