Jordan Smith
Arbor Springs Health and Rehab
AUBURN,AL
5
years of professional experience
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive a positive store environment.
Work History
Certified Nursing Assistant
8 Months- Monitored vital signs, documented observations, and reported condition changes to nursing staff promptly.
- Repositioned residents regularly to prevent pressure injuries and promote skin integrity.
- Assisted residents with bathing, dressing, grooming, and mobility support while preserving dignity and comfort.
- Supported meal service, intake tracking, and hydration to maintain resident nutrition and safety.
- Assisted with transfers, ambulation, and range-of-motion activities to encourage mobility and independence.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Sales Associate
9 Months- Assisted customers with product selection, availability, and location questions across sales floor.
- Processed transactions accurately using point-of-sale systems and handled returns and exchanges.
- Stocked, rotated, and organized merchandise to maintain full, shoppable shelves and displays.
- Resolved customer concerns by coordinating with department staff and support teams.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Stocker
2 Years 4 Months- Unloaded freight and stocked merchandise to maintain full, organized salesfloor displays.
- Rotated inventory using FIFO methods to reduce expired and damaged product.
- Zoned aisles and fronted shelves to support clean, customer-ready presentation.
- Verified item labels and shelf tags for accurate product placement and pricing.
- Operated handheld scanning tools to locate inventory and confirm restock needs.
- Assisted associates with backroom organization and merchandise recovery during peak workload periods.
Education
High School Diploma
- Awarded top of three classes
- 3.1 GPA
- Ranked in Top 2% of class
Skills
Direct patient care
Patient care
Vital signs monitoring
Basic life support
HIPAA compliance
Heavy lifting
Time management
Multi-tasking strength
Problem-solving
Teamwork and collaboration
Reliable team player
Willing to learn
Positive attitude
Friendly and personable
Listening skills
Active listening
Multi-tasking
Problem-solving skills
Timeline
Certified Nursing Assistant
Arbor Springs Health and Rehab
02.2026 - CurrentRead More
Sales Associate
Walmart
04.2025 - 01.2026Read More
Stocker
Walmart
01.2022 - 05.2024Read More
Loachapoka Highschool
High School Diploma
Read More