Jordan Solomon
Perry,GA
Summary
Dynamic MA Student with hands-on experience at Health Tech Of Ga, excelling in patient care and administrative tasks. Proven ability to adapt quickly to new software, enhancing team efficiency. Strong customer service skills developed at CVS Pharmacy, ensuring exceptional client satisfaction. Committed to continuous improvement and fostering a collaborative environment.
I am a driven learner with passion for continuous improvement and academic excellence. My proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
I am very professional woman, a very motivated individual who loves to expand her knowledge.. I love learning i am driven.
Hopefully, my skills can improve more.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MA Student
Health Tech Of Ga
Warner Robins, GA
03.2025 - 02.2026
- Taking Vitals, such as; BP, TEMP, PULSE, (SpO2), HEIGHT AND WEIGHT.
- Completed Medical administrative front office class/ worked with computer software, sorting and filing paperwork.
- Completed Medical Assistant Phlebotomy class/ Understanding the circulatory system, veins and arteries/ Trained in drawing blood. Knowledge of blood components and their functions.
- Completed Medical Terminology/ Acquiring medical vocabulary related to phlebotomy procedures and understanding medical abbreviations and reports.
- Conducted research to support group projects and enhance understanding of subject matter.
- Collaborated with peers to develop presentations, improving teamwork and communication skills.
- Organized study sessions, facilitating knowledge sharing and academic improvement among classmates.
- Assisted in the preparation of reports, ensuring accuracy and adherence to deadlines.
- Adapted quickly to new software platforms, streamlining workflow for team assignments.
- Utilized digital tools for project management, enhancing efficiency in task completion.
- Championed a growth mindset culture within the classroom, inspiring students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Customer Service Cashier/ Pharmacy Help
CVS Pharmacy
Perry, GA
01.2020 - 05.2021
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in inventory management by restocking merchandise as needed during shifts.
- Handled cash and credit transactions while ensuring compliance with financial protocols.
- Developed familiarity with product offerings to effectively guide customers in their purchases.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Georgia Connections Academy
Atlanta, GA07-2021
Perry High School
Perry, GA07-2019
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Punctual and reliable
- Computer skills
- Customer service
- Basic mathematics
- Flexible schedule
- Team support
- Ethical awareness
- Performance improvement
- Team development
- Critical reflection
- Basic housekeeping
- File and document management
- Learning assessments
Certification
I am currently enrolled at the Health Tech of Ga school for MA. I graduate February 2026... I will receive my certification that same year. I am excited and very proud of the accompaniments i have made thus far.
I have completed MA medical Administrative front office course.
I have completed MA Medical Terminology course.
I have completed Phlebotomy course.
I am currently taking the EKG course, My next and last course will be MA BO course.
Timeline
MA Student
Health Tech Of Ga
03.2025 - 02.2026
Customer Service Cashier/ Pharmacy Help
CVS Pharmacy
01.2020 - 05.2021
High School Diploma -
Georgia Connections Academy
Perry High School