Jordan Stamp
Orlando,Florida
Summary
Friendly, adept at helping. Capable of engaging with people from all walks of life and all types of personalities with relative ease. Looking for a long-term position with room for advancement.
Overview
8
8
years of professional experience
Work History
Customer Service
Bags Inc.
06.2023 - Current
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Received recognition from management for consistently delivering outstanding customer service experiences.
Wheelchair Agent
ABM
10.2022 - 05.2024
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
Supervisor
MGS
06.2022 - 10.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Supervisor
Prospect Airport Services
01.2017 - 06.2022
- Communication with employees on future task and last minute changes.
- Maintaining positive, positive professional work environment.
- Effectively responding to questions from passengers regarding flight schedules and travel directions
Education
High School Diploma -
Lake Rose
Skills
- Statistical reports, chute assignments, monitor systems Status
- Professional accurate radio communication
- Priority management on operational decisions
Timeline
Customer Service
Bags Inc.
06.2023 - Current
Wheelchair Agent
ABM
10.2022 - 05.2024
Supervisor
MGS
06.2022 - 10.2022
Supervisor
Prospect Airport Services
01.2017 - 06.2022
High School Diploma -
Lake Rose
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