Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Receptionist
Alaska Marriage & Family Therapy Associates
Anchorage, AK
07.2022 - 01.2023
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Greeted visitors entering establishment to determine nature and purpose of visit.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Processed payments and updated accounts to reflect balance changes.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Transaction Processing Associate
Conduent
Anchorage, AL
01.2022 - 07.2022
Created detailed reports of daily activities for management review.
Processed claims, reviewing claims documents, making sure that all information is correct.
Submitted claims.
Administrative Support
Southcentral Foundation
Anchorage, AK
11.2020 - 11.2021
Provided administrative support to all departments as needed.
Provided administrative support including filing, photocopying, faxing.
Resolved customer issues in an effective and efficient manner while maintaining company standards of quality service.
Scheduled and confirmed appointments.
Sales Associate
Gap
Anchorage, AK
10.2019 - 09.2020
Received and displayed product shipments on store retail shelves upon delivery.
Maintained cleanliness of store environment including floors, windows, displays.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Upsold additional items based on customer interests and needs.
Greeted customers and provided exceptional customer service.
Placed special orders or called other stores to find desired items.
Provided accurate information about products, prices and services.
POS Associate
Kohl's
Anchorage, AK
01.2019 - 08.2019
Maintained work area and kept cash drawer organized.
Verified that all prices were accurate before ringing up purchases.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Greeted customers promptly and responded to questions.
Conducted price checks for customers when requested.
Boosted store numbers by promoting loyalty programs and encouraging credit card applications.
Childcare Provider
Self-employed
Anchorage, AK
06.2017 - 01.2019
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Engaged in creative play activities that promoted language development, physical activity, and problem-solving skills.
Maintained safe play environment.
Instructed children in eating, resting and restroom habits.
Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
Planned and implemented engaging activities to encourage creativity and expression.
Education
Associate of Applied Science - Business Management
Charter College
Anchorage, AK
02-2025
High School Diploma -
Chemawa Indian School
Salem, OR
05-2017
Skills
Problem solving
Time management
Office administration
Customer service
Confidentiality maintenance
Multitasking and prioritization
Timeline
Receptionist
Alaska Marriage & Family Therapy Associates
07.2022 - 01.2023
Transaction Processing Associate
Conduent
01.2022 - 07.2022
Administrative Support
Southcentral Foundation
11.2020 - 11.2021
Sales Associate
Gap
10.2019 - 09.2020
POS Associate
Kohl's
01.2019 - 08.2019
Childcare Provider
Self-employed
06.2017 - 01.2019
Associate of Applied Science - Business Management
Charter College
High School Diploma -
Chemawa Indian School
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