Jordan Stephens
Louisville,KY
Summary
Seasoned logistics executive with a proven track record at Inxeption Corporation, elevating logistics-based revenue to $200 million. Mastered contract negotiation and organizational strategy, boosting customer reach by 480%. Mentored teams to peak performance, showcasing decision-making prowess and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Vice President, Domestic Logistics Operations
Inxeption Corporation
10.2020 - 04.2024
- Directed operational workflows for handling 37,883 shipments each week.
- Oversaw performance and collaboration within a group of 13 employees.
- Reduced costs by average of $10.20 per LTL shipment through freight audits.
- Drove logistics-based revenue increase from $5 million in 2020 to $200 million by 2022.
- Increased customer reach by 480%, reaching a total of 960 clients in 2021.
- Increased truckload volume from 0 per week in 2020 to 181 per week in 2021.
- Enhanced profitability by achieving a margin growth of 107.64%, transitioning from -123% in 2021 to 9.4% in 2022.
- Coordinated operations involving receipt, storage, sale, and delivery of company assets valued at $50 million.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Ensured compliance with applicable laws and regulations related to operations.
- Advised senior executives on approaches for resolving complex issues impacting operations.
- Hired, trained, and mentored staff members to maximize productivity.
Logistics Manager
PSC Industries
Louisville, KY
04.2019 - 10.2020
- Oversaw the execution of both standard and expedited shipment processes.
- Generated freight metrics reports for effective monitoring of logistics costs and services.
- Reviewed pricing agreements for effective contract improvement.
- Reduced LTL costs by 15% and expedited shipping costs by 20%.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Implemented cost-saving measures such as route optimization for shipments.
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
- Negotiated contracts with carriers for optimal pricing on transportation services.
Shipping/Receiving Supervisor
The Lyons Companies
Louisville, KY
11.2017 - 04.2019
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Trained incoming employees in assembly, packaging, quality control, and inventory.
- Decreased the department's material costs by 10%.
Dispatcher
HMI Cardinal
Louisville, KY
10.2016 - 06.2017
- Managed nationwide dispatch operations for 50-driver fleet handling long-haul and final-mile shipments.
- Developed efficient daily and weekly route schedules to ensure timely deliveries.
- Processed driver payroll, vacation, and time-off requests using ADP.
- Improved first-time deliveries by 18%.
Location Supervisor
FSA Logistix
Louisville, KY
03.2016 - 10.2016
- Coordinated execution of daily schedules for seven white glove delivery teams servicing Louisville and Lexington areas.
- Devised efficient travel routes.
- Monitored client responses and warehouse inventory to ensure optimal performance and efficient workflows.
- Achieved a 30% increase in customer satisfaction levels.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Education
B.A. - Broadcast Communications
Western Kentucky University
Bowling Green, KY05.2011
Skills
- Organizational Strategy
- Compliance with Corporate Policies
- Performance Evaluation
- Pricing Strategy Development
- Decision Making
- Contract Negotiation
Affiliations
- StrongFirst certified SFG Kettlebell Instructor
References
References available upon request.
Timeline
Vice President, Domestic Logistics Operations
Inxeption Corporation
10.2020 - 04.2024
Logistics Manager
PSC Industries
04.2019 - 10.2020
Shipping/Receiving Supervisor
The Lyons Companies
11.2017 - 04.2019
Dispatcher
HMI Cardinal
10.2016 - 06.2017
Location Supervisor
FSA Logistix
03.2016 - 10.2016
B.A. - Broadcast Communications
Western Kentucky University
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