JORDAN TAUSCH
Summary
Professional with background in control room operations. Skilled in monitoring and maintaining systems, ensuring safety, and optimizing performance. Strong focus on team collaboration and adaptability, consistently delivering reliable results. Proven ability to handle high-pressure situations with effective decision-making and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Control Room Supervisor
WTCC
Richland, WA
02.2023 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Coordinated staff schedules and resource allocation to meet operational demands.
- Trained and mentored team members on best practices and operational procedures.
- Analyzed operational performance metrics to identify areas for improvement.
- Collaborated with cross-functional teams to streamline communication and enhance service delivery.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
Building Engineer
Optima Towers
Phoenix, AZ
01.2021 - 01.2023
- Supervised a team of 3 Building Engineers in day to day operations.
- Walk-through of all major mechanical areas of the facility.
- Performed generator testing weekly to ensure critical operations and life safety functionality.
- Repair and installation of base building lighting, electrical and plumbing.
- Performed preventive maintenance on all building system equipment to ensure system performance and longevity.
- Worked with vendors and contractors to ensure building standards and code compliance were met.
- Responded tenant service requests and complaints to ensure tenant satisfaction.
- Supervision of construction and build-outs.
Operations Supervisor
Pro Fire LLC
Richland, WA
11.2017 - 12.2020
- Responsible for driving business results and store culture through process execution across all backroom and office operations and activities.
- Effective leadership and coaching in the key areas of expense management, process execution, member experience, and member service.
- Driving and monitoring process execution across the store, as measured by the retail excellence dashboard, and member experience metrics.
- Partnering with other supervisors as needed to ensure smooth handoffs and partnership across teams.
- Teaching and modeling expected behaviors that lead to the right member experience.
- Analyzing team and associate-level metrics to drive continuous improvement opportunities with associates and other teams.
Assistant Manager
Columbia Point Golf Course
Richland, WA
05.2013 - 11.2017
- Assisted the Golf Course Manager in both course and facility operational management and maintenance of the golf course.
- Implemented higher-level directives, formulate procedures and programs to ensure high standards of food and beverage, recreational and promotional programs.
- Purchase of supplies, equipment, and resale merchandise.
- Established financial goals commensurate with market analysis.
- Prepared budget, analyzes financial results, and maintains the solid financial condition of the facility and course.
- Work force management, recruitment, and staff training.
Education
High School Diploma - Cyber Security/Engineering
Southridge High School
WA06-2007
Skills
- Incident reporting
- Procedure adherence
- Process monitoring
- Electrical distribution systems
- Radiation safety protocols
- Control room operations
- Regulatory compliance
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
Timeline
Control Room Supervisor
WTCC
02.2023 - Current
Building Engineer
Optima Towers
01.2021 - 01.2023
Operations Supervisor
Pro Fire LLC
11.2017 - 12.2020
Assistant Manager
Columbia Point Golf Course
05.2013 - 11.2017
High School Diploma - Cyber Security/Engineering
Southridge High School