Jordan Thomas
Lake Worth,FL
Summary
Dynamic customer service professional with proven success at Whole Foods adept at problem resolution and team collaboration. Recognized for achieving high customer satisfaction through empathetic interactions and extensive product knowledge. Skilled in addressing customer concerns swiftly, ensuring a positive shopping experience while maintaining a safe and organized environment.
Overview
2
2
years of professional experience
Work History
Meat Team Member
Whole Foods Market Inc
Palm Beach Gardens, FL
06.2025 - Current
- Operated meat cutting equipment to ensure precise portioning and presentation.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained cleanliness and organization of meat display cases for optimal visibility.
- Followed food safety guidelines to ensure quality standards were consistently met.
- Educated customers on proper cooking techniques for various cuts of meat, enhancing their meal preparation experiences at home.
Customer Service Associate
Lowe's
West Palm Beach, FL
09.2024 - 2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer issues with professionalism, achieving satisfactory outcomes.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Produce Clerk
Publix
West Palm Beach, FL
07.2023 - 06.2024
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Education
High School Diploma -
G Star High School
West Palm Beach, FLSkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Limited Working
Education
true
Timeline
Meat Team Member
Whole Foods Market Inc
06.2025 - Current
Customer Service Associate
Lowe's
09.2024 - 2025
Produce Clerk
Publix
07.2023 - 06.2024
High School Diploma -
G Star High School