Lance Cannon
Denver,PA
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies.
Hardworking team member.
Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Professional with strong experience in meat preparation and customer service, ready to excel in this role. Demonstrates expertise in cutting, trimming, and packaging meat products, ensuring quality and safety standards are met. Known for collaboration, adaptability, and consistent achievement of team goals. Strong attention to detail, excellent communication skills, and commitment to delivering exceptional results.
Overview
15
15
years of professional experience
Work History
Meat Team Member
Whole Foods Market Inc
Lancaster, PA
07.2024 - Current
- Trained new team members on meat handling and safety protocols.
- Maintained inventory accuracy through regular stock checks and product rotation.
- Ensured compliance with health regulations and quality standards in meat preparation.
- Assisted customers with product selection, providing knowledgeable recommendations and support.
- Conducted quality inspections of meat products, ensuring freshness and adherence to company standards.
- Enhanced customer satisfaction by providing knowledgeable and friendly service while assisting with meat selection.
- Contributed to positive workplace culture by actively participating in team meetings, sharing ideas, and offering assistance when needed.
- Collaborated with team members to complete daily tasks efficiently, resulting in increased productivity within the department.
Cashier
Whole Foods Market
Lancaster, PA
08.2023 - 07.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
Store Support Supervisor
Whole Foods Market
Longmont, CO
09.2022 - 08.2023
- Provided supervision and guidance to store associates in a high-volume retail environment.
- Monitored daily store operations, ensuring that all tasks were completed efficiently and effectively.
- Ensured compliance with company policies and procedures regarding safety measures and quality control standards.
- Resolved customer complaints in a timely manner, following established protocols for dispute resolution.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Counted and balanced registers.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used Point of Sale register system to complete transactions.
E-commerce Supervisor
Whole Foods Market
Longmont, CO
06.2022 - 09.2022
- Developed and maintained an efficient system for tracking, organizing, and managing online orders.
- Monitored customer feedback to ensure high levels of satisfaction with products and services.
- Created reports to analyze website performance, customer behavior, and other metrics related to e-commerce activities.
Cashier
Whole Foods Market
Longmont, CO
11.2020 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Porter
Whole Foods Market
Longmont, CO
05.2018 - 11.2020
- Greeted customers and provided assistance with their needs.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Maintained a safe work environment by adhering to all safety protocols.
- Inspected equipment for proper functioning and reported any issues to management.
- Collected shopping carts from parking lot area and returned them inside the store entrance.
Customer Service Associate
Big 5 Sporting Goods
Longmont, CO
09.2013 - 12.2018
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Suggested product solutions based on individual customer needs.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Maintained knowledge of current sales promotions and new product releases.
- Supported sales team members to drive growth and development.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Reported any product issues to supervisors immediately.
- Followed all safety regulations when handling heavy materials.
- Loaded outgoing freight onto trailers in accordance with company guidelines.
Meat and Seafood Clerk
Whole Foods Market
Longmont, CO
01.2018 - 05.2018
- Processed orders of fresh and frozen meats, seafoods and other products.
- Assisted customers with selecting the right cuts of meat, seafood and poultry as per their needs.
- Maintained cleanliness in the meat and seafood department by sweeping, mopping floors, cleaning counters and equipment.
- Checked expiration dates for all products regularly to ensure quality control standards were met.
- Prepared special orders for customers according to their requests.
- Weighed, priced, packaged and labeled various types of meat and seafood products accurately before displaying them on shelves or refrigerators.
- Provided customer service by answering questions about product availability, pricing or nutritional information.
- Ensured freshness of products by checking temperatures regularly throughout the day.
Installer
Pro Prep LTD.
New Braunfels, TX
05.2011 - 08.2013
- Cleaned and prepared surfaces to be epoxy-coated.
- Mixed, applied, and spread epoxy coating material on floors according to specifications.
- Scraped off excess epoxy material and smoothed out uneven areas.
- Applied sealer over finished epoxy coatings.
- Removed existing floor coverings prior to application of new epoxy coatings.
- Repaired damaged or cracked concrete flooring with epoxy patches.
- Utilized hand tools such as scrapers, brushes, trowels, rollers. to apply and level the epoxy materials on floors.
- Assisted co-workers in completing complex tasks related to preparing surfaces before they can be coated with an epoxy material..
- Organized and prepared work trailer for upcoming sanding and finishing projects.
- Removed trash, building debris and sanding dust from site upon project completion.
Education
High School Diploma -
New Vista High School
Boulder, CO05.2010
Skills
- ID Verification
- Payment Collection
- Cash Register Operation
- Drawer Balancing
- Cash Handling
- Product Recommendations
- Customer Assistance
- Customer Service
- New Employee Training
- Workplace safety
- Food safety
Timeline
Meat Team Member
Whole Foods Market Inc
07.2024 - Current
Cashier
Whole Foods Market
08.2023 - 07.2024
Store Support Supervisor
Whole Foods Market
09.2022 - 08.2023
E-commerce Supervisor
Whole Foods Market
06.2022 - 09.2022
Cashier
Whole Foods Market
11.2020 - 06.2022
Porter
Whole Foods Market
05.2018 - 11.2020
Meat and Seafood Clerk
Whole Foods Market
01.2018 - 05.2018
Customer Service Associate
Big 5 Sporting Goods
09.2013 - 12.2018
Installer
Pro Prep LTD.
05.2011 - 08.2013
High School Diploma -
New Vista High School