Eric Twumasi
Yonkers,NY
Summary
Dynamic cashier with proven expertise at Chestnut Market, excelling in customer service and cash handling. Enhanced checkout efficiency by streamlining procedures, reducing wait times by 20%. Known for reliability and punctuality, fostering customer loyalty through exemplary service and relationship building. Adept at maintaining high standards of cleanliness and organization, contributing to overall store success.
Overview
2026
2026
years of professional experience
Work History
Team Member and Cashier
Chestnut Market
1176 Neperhan Avenue Yonkers
2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exemplary service.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Balanced cash register at shift end, ensuring accuracy in cash handling.
- Collaborated with team members to streamline checkout procedures, reducing wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
National Vocational And Training Institute
AccraSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Cash management
- Cash register systems
- ID verification
- Order verification
Timeline
Team Member and Cashier
Chestnut Market
2025 - Current
National Vocational And Training Institute