Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Alex Goerner

Aroura,CO

Summary

Dynamic and results-driven professional with extensive experience at Waldo's Chicken and Beer, excelling in cash handling and customer service. Proven ability to enhance team performance through innovative solutions and maintain high cleanliness standards. Recognized for reliability, hard working, flexablility and empathy in addressing customer needs, ensuring a positive experience.

Overview

6
6
years of professional experience

Work History

Cashier/Bartender/FOH Team Member

Waldo's Chicken and Beer
Aurora, CO
07.2023 - Current
  • Managed cash register and maintained accurate cash drawer balance.
  • Handled customer complaints with professionalism and empathy.
  • Maintained cleanliness and organization of checkout area consistently.
  • Restocked merchandise in the front area to enhance customer experience.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Fulfillment Center Associate

Amazon
Aurora, CO
06.2020 - 04.2022
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Utilized various software and tools to streamline processes and optimize performance.

Cashier

King Soopers Marketplace
Aurora, CO
03.2019 - 08.2020
  • Processed customer transactions efficiently and accurately at a busy retail store.
  • Assisted customers with inquiries and provided product information as needed.
  • Handled returns and exchanges according to established store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Pikes Peak Online School K12
Online, Aurora CO
05-2019

Skills

  • Cash register operation
  • Point of sale systems
  • Customer service
  • Cash handling
  • Transaction processing
  • Inventory management
  • Warehouse stocking
  • Attention to detail
  • Cleanliness standards
  • ID verification
  • Gift card handling
  • Cash handling and management
  • Order verification
  • Order taking
  • Reliability and punctuality
  • Cleaning and sanitizing
  • Empathy and patience
  • Daily reporting
  • Upselling techniques

Languages

English
Professional

Affiliations

  • Taking care of my Animals and cleaning tasks around the house
  • Gaming
  • YardWork

Accomplishments

  • Graduated High School a year early (was set to graduate in 2020, Graduated in 2019)

References

References available upon request.

Timeline

Cashier/Bartender/FOH Team Member

Waldo's Chicken and Beer
07.2023 - Current

Fulfillment Center Associate

Amazon
06.2020 - 04.2022

Cashier

King Soopers Marketplace
03.2019 - 08.2020

High School Diploma -

Pikes Peak Online School K12

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Alex Goerner