Jordan Thompson
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Registered Nurse with experience offering comprehensive patient care. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Room RN, Medical-Surgical RN, Charge, Lead RN for hospital
Marshfield Medical Center River Region
12.2022 - Current
- Emergency room RN travel position, Medical-Surgical RN, Charge Nurse for all units of the facility, Team lead
Emergency Room RN
Ascension Via Christi St. Francis
07.2021 - 01.2023
- Emergency room RN at a Level One Trauma center and Stroke certified facility, Strong Psychiatric Partnership
Data Management, Medical Assistant, Administrative assistance
Advanced Orthopeadic Associates
08.2017 - 09.2022
- Medical Assistant and interim Team lead, Transcriptionist & Data Compiler
CNA
Brookdale
08.2019 - 12.2019
- Assisting clients with activities of daily living, Support to nursing staff with patient and resident care
Patient Service Representative, Receptionist, and X-ray Assistant
Advanced Orthopeadic Associates
08.2016 - 01.2017
- Assist with schedule, clinical, and office management, Assist with patient coordination, insurance support and obtaining referrals, medical documentation
Buyer, Customer Service Representative, Assistant Manager in Training
Plato's Closet
05.2016 - 08.2016
- Performed buying role on behalf of the store, Was hired and in the process of being trained to become acting assistant manager
Customer Service Representative
The Division of Student Life at Creighton University
08.2015 - 04.2016
- Assisted in developing and enacting plans for inauguration of new collegiate president, Assisted in schedule and clerical management of the office, Routinely managed phone calls and other forms of communication
Education
Master of Science - Nursing Practice
South College
Knoxville, TN02.2025
Bachelor of Science in Nursing -
Wichita State University
Wichita, KS05.2021
Skills
- Adaptability & Flexibility, with a Growth mindset
- Compassion & Empathy
- Safety & Quality Improvement
- Electronic Health Records: Cerner, Meditech, etc
- Nursing Staff Leadership
- Leadership & Precepting
- Level One Trauma Center, Rural, Clinical/Office, & Remote Experience
Certification
- BLS, ACLS, PALS
- TNCC, EPNC
- STABLE
- NIH Stroke
- NAHQ (National Association for Healthcare Quality)
- Preceptor
- Leading Quality Improvement
- Responding to Adverse events
- Health Care Leadership
- Teamwork and Communications
- Interpreting Data; Run Charts, Control Charts, and other Measurement tools
- Testing and Measuring Changes with PDSA Cycles
- Introduction to the Triple Aim for Populations
- Communication Skills: A Guide to Practice for Healthcare Professionals
- QSEN Competencies & Graduate level QSEN Competencies
- Etcetera
Additional Volunteer Experience
Plethora of other volunteer experience available on request
Activities
- Gamma Phi Beta Sorority, Wichita State University, Real Wellness Chairwoman, Assistant Rituals Chairwoman, Preformed Mentorship role to four new members, Crescent Correspondent Chairwoman
- Cortina Living Community, Creighton University, Involved in advocacy for a variety of populations, Extensive training in advocacy and awareness
Awards
Recipient, Zona Richardson Scholarship Academic Commendation Dean's List
Timeline
Emergency Room RN, Medical-Surgical RN, Charge, Lead RN for hospital
Marshfield Medical Center River Region
12.2022 - Current
Emergency Room RN
Ascension Via Christi St. Francis
07.2021 - 01.2023
CNA
Brookdale
08.2019 - 12.2019
Data Management, Medical Assistant, Administrative assistance
Advanced Orthopeadic Associates
08.2017 - 09.2022
Patient Service Representative, Receptionist, and X-ray Assistant
Advanced Orthopeadic Associates
08.2016 - 01.2017
Buyer, Customer Service Representative, Assistant Manager in Training
Plato's Closet
05.2016 - 08.2016
Customer Service Representative
The Division of Student Life at Creighton University
08.2015 - 04.2016
Master of Science - Nursing Practice
South College
Bachelor of Science in Nursing -
Wichita State University
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